Cielo Chargeback API

The Cielo Chargeback API gives merchants programmatic access to dispute lifecycle management. It uses OAuth 2.0 Client Credentials plus mTLS against the cielo-chargeback-sys-external service. Endpoints include paginated queries for pending and treated disputes, lifecycle searches by case ID, accept and refuse actions, and downloading both merchant support documents and issuer-uploaded evidence by establishment number and chargeback ID.

API entry from apis.yml

apis.yml Raw ↑
aid: cielo:cielo-chargeback-api
name: Cielo Chargeback API
tags:
- Chargeback
- Disputes
- OAuth2
- mTLS
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
baseURL: https://api-internet.cielo.com.br
humanURL: https://developercielo.github.io/manual/api-chargeback-2-0
description: The Cielo Chargeback API gives merchants programmatic access to dispute lifecycle management.
  It uses OAuth 2.0 Client Credentials plus mTLS against the cielo-chargeback-sys-external service. Endpoints
  include paginated queries for pending and treated disputes, lifecycle searches by case ID, accept and
  refuse actions, and downloading both merchant support documents and issuer-uploaded evidence by establishment
  number and chargeback ID.
properties:
- url: https://developercielo.github.io/manual/api-chargeback-2-0
  type: Documentation
- url: https://apihml-internet.cielo.com.br/cielo-chargeback-sys-sandbox/chargeback/v1/
  type: Sandbox