Britive My Resources - Integration API

openapi: 3.2.0
info:
  title: Britive Services API Documentation My Resources - Integration API
  version: v1
  description: API documentation for Users, Tags, Identity providers, Applications, Reporting, Audit logs, Tenants, SSO, Profiles, Password policies, MFA, Access Builder Settings, etc.
servers:
- url: https://{tenantURL}
  description: The primary server
  variables:
    tenantURL:
      default: test.britive-app.com
      description: The host of the server
security:
- bearerAuth: []
tags:
- name: My Resources - Integration
  description: Manage My Resource Integration
paths:
  /api/resource-manager/my-resources/profiles/{profileId}/itsm/{ticketType}/search:
    get:
      tags:
      - My Resources - Integration
      summary: Search tickets using search text and the ITSM integration setting available for the profile
      operationId: searchITSMTickets
      parameters:
      - name: profileId
        in: path
        description: Profile ID to get the effective ITSM settings
        required: true
        schema:
          type: string
      - name: ticketType
        in: path
        description: Ticket type for ITSM ticket searching
        required: true
        schema:
          type: string
      - in: query
        name: searchText
        required: false
        schema:
          type: string
        description: The text for searching
      responses:
        '200':
          description: Successful operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ITSMTicketSearchResult'
        '404':
          description: profile or ticketType not found
  /api/resource-manager/my-resources/profiles/{profileId}/itsm/{ticketType}/validate/{ticketId}:
    get:
      tags:
      - My Resources - Integration
      summary: Validate ITSM ticket using the ITSM integration setting available for the profile
      operationId: validateITSMTicket
      parameters:
      - name: profileId
        in: path
        description: Profile ID to get the effective ITSM settings
        required: true
        schema:
          type: string
      - name: ticketType
        in: path
        description: Ticket type for the validation
        required: true
        schema:
          type: string
      - name: ticketId
        in: path
        required: true
        schema:
          type: string
        description: Ticket Id for the validation
      responses:
        '200':
          description: Successful operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ITSMTicketValidationResult'
        '404':
          description: profile or ticketType not found
  /api/resource-manager/my-resources/{profileId}/resources/{resourceId}/settings:
    get:
      tags:
      - My Resources - Integration
      summary: Get resource profile setting for given Profile ID
      operationId: getResourceProfileSetting
      parameters:
      - name: profileId
        in: path
        description: Profile ID to get Resource Profile Setting
        required: true
        schema:
          type: string
      - name: resourceId
        in: path
        description: Resource ID to get Resource Profile Setting
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Successful operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResourceProfileSettings'
components:
  schemas:
    JustificationSettingsDto:
      allOf:
      - $ref: '#/components/schemas/SettingsDto'
      - type: object
      properties:
        isJustificationRequired:
          type: boolean
        isJustificationRequiredAtCheckout:
          type: boolean
        justificationRegex:
          type: string
    ResourceProfileSettings:
      type: object
      properties:
        profileId:
          type: string
        justificationSetting:
          $ref: '#/components/schemas/JustificationSettingsDto'
        itsmSetting:
          $ref: '#/components/schemas/ItsmSettingsDto'
        onCallSettings:
          $ref: '#/components/schemas/AutoApprovalSettings'
        approvalRequestData:
          $ref: '#/components/schemas/ApprovalRequestData'
        checkoutVariablePrompts:
          type: array
          description: 'Checkout-only — independent of the approval/justification/ITSM settings. For each variable on the resolved profile-permission flagged promptAtCheckout=true, one entry telling the UI to prompt the end user for a value at checkout. Each carries the variable''s type and, when configured, the regexPattern to validate the typed value. Submitted via Settings.checkoutVariableValues on checkout. Not used by the approval-request flow.

            '
          items:
            $ref: '#/components/schemas/CheckoutVariablePrompt'
    SettingsDto:
      type: object
      required:
      - settingsType
      properties:
        settingsType:
          type: string
        id:
          type: string
        entityId:
          type: string
        entityType:
          type: string
        isInherited:
          type: boolean
      discriminator:
        propertyName: settingsType
        mapping:
          ITSM: ItsmSettingsDto
          JUSTIFICATION: JustificationSettingsDto
    ITSMTicketSearchResult:
      type: object
      properties:
        totalCount:
          type: integer
          description: Total count of search result
        maxResults:
          type: integer
          description: Maximum result count
        tickets:
          type: object
          description: List of the tickets with the details like id, number, title, assignee, priority, etc.
    AutoApprovalSettings:
      type: object
      properties:
        isAutoApproved:
          type: boolean
          default: false
        autoApprovalEndDate:
          type: string
    ItsmSettingsDto:
      allOf:
      - $ref: '#/components/schemas/SettingsDto'
      - type: object
      properties:
        connectionId:
          type: string
        connectionType:
          type: string
        isCommentRequired:
          type: boolean
        isITSMEnabled:
          type: boolean
        supportedTicketTypes:
          type: array
          items:
            type: string
        itsmFilterCriteria:
          type: array
          items:
            $ref: '#/components/schemas/ItsmFilterCriteriaDto'
        settingsType:
          type: string
    ItsmFilterCriteriaDto:
      type: object
      properties:
        supportedTicketType:
          type: string
        filter:
          $ref: '#/components/schemas/ITSMFilter'
    ApprovalRequestData:
      type: object
      properties:
        justification:
          type: string
          description: Existing Justification
        ticketId:
          type: string
          description: Existing Ticket ID
        ticketType:
          type: string
          description: Existing Ticket Type
    ITSMFilter:
      type: object
      additionalProperties:
        type: string
    CheckoutVariablePrompt:
      type: object
      description: 'Signal to the UI that checkout will prompt the end user for the named variable''s value. The variable''s type discriminates the rendered control and the server-side validation rule applied to the submitted value.

        '
      properties:
        variableName:
          type: string
          description: Name of the variable declared on the resolved permission.
        type:
          type: string
          enum:
          - String
          - password
          description: 'String -> text input. password -> masked input. Either way the value must match regexPattern when one is present; the server re-validates at checkout.

            '
        regexPattern:
          type: string
          description: 'Present iff a regex pattern is configured for this variable on the profile-permission binding (any type). UI validates live; server enforces at checkout (400 RM-0025 on mismatch).

            '
        description:
          type: string
          description: 'Optional human-readable explanation of regexPattern, surfaced next to the input so the end user understands what a valid value looks like. Present iff a description is configured on the profile-permission binding (which itself requires regexPattern).

            '
    ITSMTicketValidationResult:
      type: object
      properties:
        success:
          type: boolean
          description: Validation result
        message:
          type: string
          description: Validation message
        ticketDetails:
          type: object
          description: Ticket details like id, number, title, assignee, priority, etc.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
x-api-evangelist:
  assembled_from: https://docs.britive.com/apidocs/ (one OpenAPI fragment per operation page, .md variant)
  assembled_on: '2026-08-08'
  fragments: 372
  note: Britive publishes this contract only as per-operation fragments inside its Document360 API reference. This file is the faithful union of those fragments; the verbatim assembly is in openapi/_original/.