Bright Pattern

Bright Pattern Methods API

The Methods API from Bright Pattern — 32 operation(s) for methods.

GitHub OpenAPI

Operations 34

GET /clientweb/api/v1/availability Check Availability #
GET /clientweb/api/v1/parameters Expected Parameters #
POST /clientweb/api/v1/chats Request Chat #
GET /clientweb/api/v1/chats/active Get Active Chat #
POST /clientweb/api/v1/chats/{chatId}/events Send Events #
GET /clientweb/api/v1/chats/{chatId}/events Get New Chat Events #
GET /clientweb/api/v1/chats/{chatId}/history Get Chat History #
POST /clientweb/api/v1/files Upload File #
GET /clientweb/api/v1/chats/{chatId}/files/{fileId} Get File #
GET /clientweb/api/v1/chats/{chatId}/profilephotos/{partyId} Get Agent Profile Photo #
GET /clientweb/api/v1/iceservers Get ICE servers #
GET /clientweb/api/v1/configuration Get Chat Widget Configuration #
GET /clientweb/api/v2/availability Check Availability #
GET /clientweb/api/v2/parameters Expected Parameters #
POST /clientweb/api/v2/chats Request Chat #
POST /clientweb/api/v2/chats/{chatId}/notifications Mobile Notification Subscription #
GET /clientweb/api/v2/chats/active Get Active Chat #
POST /clientweb/api/v2/chats/{chatId}/events Send Events #
GET /clientweb/api/v2/chats/{chatId}/events Get New Chat Events #
GET /clientweb/api/v2/chats/{chatId}/history Get Chat History #
POST /clientweb/api/v2/files Upload File #
GET /clientweb/api/v2/chats/{chatId}/files/{fileId} Get File #
GET /clientweb/api/v2/chats/{chatId}/profilephotos/{partyId} Get Agent Profile Photo #
GET /clientweb/api/v2/iceservers Get ICE servers #
GET /clientweb/api/v2/configuration Get Chat Widget Configuration #
GET /clientweb/api/v2/casehistory Get Case History #
POST /clientweb/api/v2/closecase Close Case #
GET /clientweb/api/v2/version Get Version #
POST /statsapi/subscription Create Subscription #
GET /statsapi/subscription/data Get Subscription Data #
DELETE /statsapi/subscription/active Delete Subscription #
GET /statsapi/cfg/dispositions Get Dispositions #
GET /statsapi/info/check_available_agents Get Available Agents #
GET /statsapi/cfg/teams Get Teams #

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/bright-pattern/refs/heads/main/openapi/bright-pattern-methods-api-openapi.yml

Other Resources

🔗
Postman
https://documenter.getpostman.com/view/6711197/S1EUtanN
🔗
Postman
https://documenter.getpostman.com/view/8336025/SVYwJbLw
🔗
Postman
https://documenter.getpostman.com/view/8336025/2sB3WmV3UC
🔗
Postman
https://documenter.getpostman.com/view/8336025/2sA3Qy5U4z
🔗
Postman
https://documenter.getpostman.com/view/6735878/T1DtdFDu
🔗
Postman
https://documenter.getpostman.com/view/31590362/2sA3XTfLhk
🔗
Postman
https://documenter.getpostman.com/view/6711197/S1ETRbny
🔗
Postman
https://documenter.getpostman.com/view/6711197/S1EUtb1f
🔗
Postman
https://documenter.getpostman.com/view/6735878/T1DwbtSk
🔗
Postman
https://documenter.getpostman.com/view/6735878/TzXwFJFP
🔗
Postman
https://documenter.getpostman.com/view/6735877/T1LHGpBY

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OpenAPI Specification

bright-pattern-methods-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Bright Pattern Methods API
  version: 1.0.0
  contact:
    name: Bright Pattern
    url: https://www.brightpattern.com/contact/
  x-refined-note:
  - x-evidence differs across the merged source definitions and was not carried
  - x-origin differs across the merged source definitions and was not carried
  description: 'Operations tagged Methods across 3 of this provider''s published API definitions: bright-pattern-mobile-web-messaging-v1-openapi.yml, bright-pattern-mobile-web-messaging-v2-openapi.yml, bright-pattern-real-time-statistics-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: https://{tenant_url}
  description: Bright Pattern is multi-tenant; the base host is the customer contact-center tenant domain.
  variables:
    tenant_url:
      default: example.brightpattern.com
      description: Your Bright Pattern Contact Center tenant hostname.
security:
- bearerAuth: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/bright-pattern/refs/heads/main/openapi/bright-pattern-methods-api-openapi.yml