Bird FAQ API

openapi: 3.0.0
info:
  title: Bird FAQ API
  description: 'The MessageBird FAQ API enables answering questions from an FAQ dataset. Datasets can be created and managed using the dataset section of the MessageBird Dashboard. FAQ datasets are created by giving multiple variations of questions that correspond to an answer. The API applies machine learning to generalize from the questions and answers so that unseen questions are automatically mapped to the right answer.

    '
  version: 1.0.0
  contact:
    name: Bird Support
    url: https://bird.com/en-us/contact
servers:
- url: https://faq.messagebird.com
security:
- AccessKey: []
tags:
- name: FAQ
  description: FAQ dataset management and answer prediction operations.
paths:
  /api/v1/datasets:
    get:
      tags:
      - FAQ
      summary: List datasets
      description: 'Lists datasets containing answers and corresponding questions. You can choose to list only your own datasets, template datasets, or both. Results may be paginated.

        '
      operationId: FAQ_ListDatasets
      security:
      - AccessKey: []
      parameters:
      - name: listMode
        in: query
        required: false
        description: The list mode indicating which datasets to query.
        schema:
          type: string
          enum:
          - LIST_MODE_UNDEFINED
          - ALL
          - ONLY_TEMPLATE
          - ONLY_USER
          default: LIST_MODE_UNDEFINED
      - name: limit
        in: query
        required: false
        description: The maximum number of datasets to return.
        schema:
          type: integer
          default: 20
      - name: cursor
        in: query
        required: false
        description: The cursor to view the next paginated collection of datasets.
        schema:
          type: string
      responses:
        '200':
          description: A successful response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ListDatasetsResponse'
        '401':
          description: Returned when the user is not authorized.
        '404':
          description: Returned when the resource does not exist.
        default:
          description: An unexpected error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /api/v1/datasets/{datasetId}:
    get:
      tags:
      - FAQ
      summary: Get dataset
      description: Retrieves the dataset for the given dataset ID.
      operationId: FAQ_GetDataset
      security:
      - AccessKey: []
      parameters:
      - name: datasetId
        in: path
        required: true
        description: The unique ID for the dataset.
        schema:
          type: string
      responses:
        '200':
          description: A successful response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Dataset'
        '401':
          description: Returned when the user is not authorized.
        '404':
          description: Returned when the resource does not exist.
        default:
          description: An unexpected error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /api/v1/datasets/{datasetId}/predict-answer:
    post:
      tags:
      - FAQ
      summary: Predict answer
      description: 'Predicts an answer corresponding to a question which is possibly contained in the given phrase. The FAQ API uses machine learning to generalize from the questions and answers in the dataset to infer the answer. Requires the active model to be trained (usually ~1 minute after dataset creation or update).

        '
      operationId: FAQ_PredictAnswer
      security:
      - AccessKey: []
      parameters:
      - name: datasetId
        in: path
        required: true
        description: The unique ID that identifies the dataset for which a question should be answered.
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/PredictAnswerRequest'
      responses:
        '200':
          description: A successful response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PredictAnswerResponse'
        '401':
          description: Returned when the user is not authorized.
        '404':
          description: Returned when the resource does not exist.
        default:
          description: An unexpected error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /api/v1/supported-languages:
    get:
      tags:
      - FAQ
      summary: Get supported languages
      description: Lists the languages supported by the FAQ API.
      operationId: FAQ_ListSupportedLanguages
      security:
      - AccessKey: []
      responses:
        '200':
          description: A successful response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/LanguageList'
        '401':
          description: Returned when the user is not authorized.
        '404':
          description: Returned when the resource does not exist.
        default:
          description: An unexpected error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Error:
      type: object
      properties:
        code:
          type: integer
        message:
          type: string
        details:
          type: array
          items:
            type: object
            additionalProperties: true
    PredictAnswerResponse:
      type: object
      description: 'A response that contains the answer and its related metadata. If the FAQ API could not find a corresponding answer, the answer field will not be populated.

        '
      properties:
        answer:
          $ref: '#/components/schemas/Answer'
          description: 'The answer that is predicted for the given phrase. Not populated if no matching answer was found.

            '
        answerPredicted:
          type: boolean
          example: false
          description: 'Indicates if an answer was predicted. If false, the phrase could not be matched with an answer.

            '
    Answer:
      type: object
      description: An answer which corresponds to one or more example questions in the dataset.
      properties:
        text:
          type: string
          example: Messagebird was founded by Robert Vis in 2011.
          description: The text containing the answer.
        url:
          type: string
          example: https://messagebird.com/en/about
          description: The URL with additional information for this answer.
        title:
          type: string
          example: MessageBird Founder
          description: The short title representing the answer.
    LanguageList:
      type: object
      description: List of recognized languages.
      properties:
        languages:
          type: array
          items:
            $ref: '#/components/schemas/Language'
          description: The collection of languages.
    Language:
      type: object
      description: Language supported by the FAQ API.
      properties:
        iso6393Code:
          type: string
          example: nld
          description: The ISO-639-3 code of the language.
        name:
          type: string
          example: Dutch
          description: The English name of the language.
        languageCode:
          type: string
          example: NLD
          description: The ISO639-3 language code enum value.
    PredictAnswerRequest:
      type: object
      description: A request for predicting an answer from a phrase and a dataset ID.
      required:
      - phrase
      properties:
        phrase:
          type: string
          example: Who founded MessageBird?
          description: The phrase that might contain a question to be answered.
    Dataset:
      type: object
      description: A collection of answers with matching questions.
      properties:
        datasetId:
          type: string
          format: uuid
          example: dde4eeae-7652-4bc8-8be1-1cd6ac898dc7
          description: The unique ID for the dataset.
          readOnly: true
        name:
          type: string
          example: MessageBird FAQ
          description: The name of the dataset.
        createdAt:
          type: string
          format: date-time
          example: '2021-08-24T12:04:32Z'
          description: The timestamp of dataset creation (ISO-8601).
          readOnly: true
        updatedAt:
          type: string
          format: date-time
          example: '2021-08-24T12:04:32Z'
          description: The timestamp of last update (ISO-8601).
          readOnly: true
        isTemplate:
          type: boolean
          example: false
          description: Whether this dataset is a template dataset or not.
          readOnly: true
        description:
          type: string
          example: This dataset has a list of frequently asked questions about MessageBird.
          description: The optional description of the dataset.
        lastTrainedAt:
          type: string
          format: date-time
          example: '2021-08-24T12:04:32Z'
          description: The timestamp of last model that completed training (ISO-8601).
          readOnly: true
    ListDatasetsResponse:
      type: object
      description: A response containing the FAQ datasets that were queried.
      properties:
        datasets:
          type: array
          items:
            $ref: '#/components/schemas/Dataset'
          description: The paginated collection of datasets.
        limit:
          type: integer
          example: 20
          description: The effective limit for the maximum number of datasets returned.
        nextCursor:
          type: string
          example: VGhpcyBpcyBub3QgYSByZWFsIGN1cnNvcg==
          description: The cursor to query the next paginated collection of results.
  securitySchemes:
    AccessKey:
      type: apiKey
      name: Authorization
      in: header
      description: 'Use the word "AccessKey" followed by your API Key. Example: "AccessKey w223tVQTcLO4ufBTuJxjvzwJ22"

        '
externalDocs:
  description: Find our official documentation in the MessageBird Docs
  url: https://developers.messagebird.com/api