Bell Canada Trouble Ticket API
Bell's implementation of the TM Forum TMF621 Trouble Ticket Open API (Bell version v2.5, TMF621 v4.1.1), letting an enterprise or wholesale partner create, patch, retrieve and list trouble tickets against Bell services from their own ITSM or fault management system. Includes the TM Forum hub/listener notification pattern for ticket create, attribute-value-change, status-change, delete, resolved and information-required events.
Documentation
Documentation
https://developer.bell.ca/troubleticket
APIReference
https://developer.bell.ca/troubleticket
Specifications
Other Resources
Specification
https://developer.bell.ca/uploads/BELL_Canada_API_Specification_Trouble_Ticket_v2_5_af537009fa.pdf
Overlay
https://raw.githubusercontent.com/api-evangelist/bell-canada/refs/heads/main/overlays/bell-canada-trouble-ticket-api-overlay.yaml
AgentSkill
https://raw.githubusercontent.com/api-evangelist/bell-canada/refs/heads/main/skills/bell-canada-raise-and-track-trouble-ticket.md
APIsJSON
https://raw.githubusercontent.com/api-evangelist/bell-canada/refs/heads/main/apis.yml