Bandwidth Calls API

openapi: 3.2.0
info:
  title: Bandwidth Voice Calls API
  description: The Bandwidth Voice API enables developers to programmatically make and receive phone calls, manage call recordings, and create multi-party conferences. It supports advanced call control features including call transfers, bridging, DTMF detection, and text-to-speech. The API uses BXML (Bandwidth XML) verbs for call flow control and provides webhooks for real-time event notifications on call state changes. Bandwidth operates its own tier-1 network, providing direct carrier connectivity.
  version: '2.0'
  contact:
    name: Bandwidth Support
    url: https://support.bandwidth.com
  termsOfService: https://www.bandwidth.com/legal/
servers:
- url: https://voice.bandwidth.com/api/v2
  description: Production Server
security:
- basicAuth: []
tags:
- name: Calls
  description: Create, retrieve, and manage phone calls. Supports outbound call creation, call state queries, and in-progress call modifications using BXML or redirect URLs.
paths:
  /accounts/{accountId}/calls:
    post:
      operationId: createCall
      summary: Create a call
      description: Creates an outbound phone call. The call will be initiated from the specified Bandwidth number to the destination number. The answerUrl will receive a webhook when the call is answered, and your application should respond with BXML to control the call flow.
      tags:
      - Calls
      parameters:
      - $ref: '#/components/parameters/accountId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateCallRequest'
      responses:
        '201':
          description: Call created successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Call'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized
        '403':
          description: Forbidden
  /accounts/{accountId}/calls/{callId}:
    get:
      operationId: getCall
      summary: Get call information
      description: Retrieves the current state and metadata for a specific call identified by its call ID.
      tags:
      - Calls
      parameters:
      - $ref: '#/components/parameters/accountId'
      - $ref: '#/components/parameters/callId'
      responses:
        '200':
          description: Call information retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Call'
        '401':
          description: Unauthorized
        '404':
          description: Call not found
    post:
      operationId: updateCall
      summary: Update a call
      description: Modifies an in-progress call by redirecting it to a new BXML document URL or by completing the call. This enables advanced call control scenarios such as transferring, bridging, or terminating calls programmatically.
      tags:
      - Calls
      parameters:
      - $ref: '#/components/parameters/accountId'
      - $ref: '#/components/parameters/callId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdateCallRequest'
      responses:
        '200':
          description: Call updated successfully
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized
        '404':
          description: Call not found
components:
  schemas:
    Error:
      type: object
      properties:
        type:
          type: string
          description: The error type URI
        description:
          type: string
          description: A human-readable description of the error
        id:
          type: string
          description: The unique error identifier
    CreateCallRequest:
      type: object
      required:
      - from
      - to
      - answerUrl
      - applicationId
      properties:
        from:
          type: string
          description: The Bandwidth phone number that will make the outbound call, in E.164 format
          example: '+19195551234'
        to:
          type: string
          description: The destination phone number for the outbound call, in E.164 format
          example: '+19195554321'
        answerUrl:
          type: string
          format: uri
          description: The URL to send the answer webhook to when the call is answered. The endpoint should return BXML to control the call flow.
        answerMethod:
          type: string
          enum:
          - POST
          - GET
          default: POST
          description: The HTTP method to use for the answer webhook
        answerFallbackUrl:
          type: string
          format: uri
          description: Fallback URL for the answer webhook if the primary URL fails
        answerFallbackMethod:
          type: string
          enum:
          - POST
          - GET
          default: POST
          description: The HTTP method for the fallback answer webhook
        disconnectUrl:
          type: string
          format: uri
          description: The URL to send the disconnect webhook to when the call ends
        disconnectMethod:
          type: string
          enum:
          - POST
          - GET
          default: POST
          description: The HTTP method for the disconnect webhook
        applicationId:
          type: string
          description: The ID of the Bandwidth application associated with this call
        tag:
          type: string
          maxLength: 256
          description: A custom string to attach to the call for tracking purposes
        callTimeout:
          type: number
          minimum: 1
          maximum: 300
          default: 30
          description: The timeout in seconds for the outbound call to be answered
        callbackTimeout:
          type: number
          minimum: 1
          maximum: 25
          default: 15
          description: The timeout in seconds for webhook callback requests
    Call:
      type: object
      properties:
        callId:
          type: string
          description: The unique identifier for the call
        accountId:
          type: string
          description: The Bandwidth account ID
        applicationId:
          type: string
          description: The application ID associated with the call
        to:
          type: string
          description: The destination phone number
        from:
          type: string
          description: The originating phone number
        direction:
          type: string
          enum:
          - inbound
          - outbound
          description: The direction of the call
        state:
          type: string
          enum:
          - initiated
          - answered
          - completed
          description: The current state of the call
        startTime:
          type: string
          format: date-time
          description: The time the call was initiated
        answerTime:
          type: string
          format: date-time
          description: The time the call was answered
        endTime:
          type: string
          format: date-time
          description: The time the call ended
        disconnectCause:
          type: string
          description: The reason the call was disconnected
        tag:
          type: string
          description: Custom tag attached to the call
        callUrl:
          type: string
          format: uri
          description: The URL for this call resource
    UpdateCallRequest:
      type: object
      properties:
        state:
          type: string
          enum:
          - active
          - completed
          description: Set to completed to hang up the call
        redirectUrl:
          type: string
          format: uri
          description: The URL to redirect the call to for new BXML instructions
        redirectMethod:
          type: string
          enum:
          - POST
          - GET
          default: POST
          description: The HTTP method for the redirect webhook
        redirectFallbackUrl:
          type: string
          format: uri
          description: Fallback URL if the primary redirect URL fails
        redirectFallbackMethod:
          type: string
          enum:
          - POST
          - GET
          default: POST
          description: The HTTP method for the fallback redirect webhook
        tag:
          type: string
          maxLength: 256
          description: A custom string to attach to the call for tracking purposes
  parameters:
    callId:
      name: callId
      in: path
      required: true
      description: The unique identifier for the call
      schema:
        type: string
    accountId:
      name: accountId
      in: path
      required: true
      description: The unique identifier for the Bandwidth account
      schema:
        type: string
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: HTTP Basic Authentication using your Bandwidth API credentials. Use your API username and password from the Bandwidth Dashboard.
externalDocs:
  description: Bandwidth Voice API Documentation
  url: https://dev.bandwidth.com/docs/voice/