AMCS Group Communication API
The Communication API from AMCS Group — 3 operation(s) for communication.
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OpenAPI Specification
openapi: 3.2.0
info:
title: AMCS Platform REST Communication API
description: '
# Overview
## Who Should Read this Document
This document contains a technical description of the AMCS Platform REST API. It is intended for:
· System integrators
· Customer IT team looking to integrate AMCS Platform with another system
· Third parties looking to integrate their system with AMCS Platform
## Document Scope
This document introduces the technical aspects of the AMCS Platform REST API. The purpose of this document is to provide readers with detail on how to:
· Access the REST API
· Make calls to the API to retrieve, append and update resources
· Retrieve the incremental changes to a collection
· Find more detail on the end points that are available from an environment. ## Summary
AMCS Platform REST API is designed to support the integration of AMCS Platform with other systems. With care and additional infrastructure, the REST API can be used to build functionality on top of Platform but that is not it’s primary purpose. The ‘changes since’ process provides the main means of performing an initial synchronisation of the AMCS Platform and another system, and then keeping them synchronised. Methods are also provided to create and update resources. # Integration Patterns and Tools
The AMCS Platform provides a number of tools that can be used to connect systems. Care should be taken to match the right tooling to the intended pattern of integration. · When an extract-based approach is needed, use BI reporting. · When derived values are require, use the data mart. · When business processes on different systems need to be integrated by synchronising the data on each through an event style interface, use the REST API. An integration using the REST API will need to take full responsibility for all aspects of the integration including:
· Pulling change events from AMCS Platform
· Filtering the changed resources for the ones that are of interest
· Pulling additional resources from the REST API in order the retrieve all the properties needed by the destination
· Mashing resources to create the complete view required
· Translating that into the form required by the destination
· Validating this to ensure it meet the entry rules of the destination
· Pushing the result to the destination
In the early stages of designing the interface care should be taken to ensure that the need for caching/staging has been considered. The changes since functionality is effectively a means of pulling create/change events from platform. The only filters available enable retrieval of related resources to build a view external to AMCS Platform
# Basics
The AMCS REST API provides a RESTful interface that allows access to the primary business resources of the AMCS platform. The interface follows general HATEOAS compliance principles. ## Quick start
A quickstart walkthrough based on node.js and covering authentication and getting a page of customers can be found here. ## Interface definitions
Swagger documentation for the end points available on an environment can be found at:
Before 8.5: https://{environment domain name}/swagger/ui/index
From 8.5: https://{environment domain name}/erp/api/swagger/ui/index
## HTTP Interface
The following HTTP RESTful methods are provided as part of this API:
· GET: Provides read access to retrieve details of one or more resources. · POST: Creates or updates a single resource or a set of resources. · PUT: Updates a single resource or a set of resources. Note:
· DELETE methods are currently not provided as part of the API. The REST API URIs begin with
https://{environment domain name}/erp/api/integrator/erp
For example:
https://prod.amcs-at-mycompany.com/erp/api/integrator/erp
This should be used as the base of the URI.'
version: latest
servers:
- url: https://ete-p5-tst-svc-core.amcsplatform.com/erp/api/integrator/erp
tags:
- name: Communication
paths:
/comms/communications/changes:
get:
tags:
- Communication
summary: Retrieve changes
description: '| Property| Description|
| ----------------------------------------- | --------------------------------------------------------------------------------------------- |
| GUID| The GUID associated to the communication.|
| ClosedDate| The closed date of the communication.|
| ExternalReference| The external reference of the communication.|
| Notes| The notes of the communication.|
| OutcomeNotes| The outcome notes of the communication.|
| RelatedUserOwnerGuid| The GUID associated to the user owner of the communication. Filterable.|
| ReviewDate| The review date of communication.|
| CommunicationClassificationListItem| The GUID and description of the classification associated to the communication.|
| CommunicationTypeListItem| The GUID and description of the type associated to the communication.|
| CommunicationOutcomeListItem| The GUID and description of the outcome associated to the communication.|
| Followups[0] | A list of objects containing communication followups.|
| Followups[0].ClosedDate| The communication followup closed date.|
| Followups[0].RelatedUserAssignedToGuid | The GUID associated to the assigned user of communication followup.|
| Followups[0].IsDeleted | Whether the communication followup is deleted.|
| Followups[0].GUID| The GUID of the communication followup.|
| RouteVisits[0] | A list of objects containing communication routevisits.|
| RouteVisits[0].RelatedRouteVisitGuid| The GUID of the related route visit associated to communication route visit.|
| RouteVisits[0].IsDeleted | Whether the communication route visit is deleted.|
| RouteVisits[0].GUID| The GUID of the communication route visit.|
| DocumentBlobs[0]| The list of document blobs associated to the communication.|
| DocumentBlobs[0].GUID| The GUID associated to the document blob.|
| DocumentBlobs[0].IsDeleted| Whether the document blob is deleted.|
| DocumentBlobs[0].DocumentReference| The document reference of the document blob.|
| DocumentBlobs[0].DocumentName| The document name of the document blob.|
| DocumentBlobs[0].Description| The description of the document blob.|
| Jobs[0]| A list of objects containing communication jobs.|
| Jobs[0].RelatedJobGuid| The GUID of the related job associated to communication job.|
| Jobs[0].IsDeleted| Whether the communication job is deleted.|
| Jobs[0].GUID| The GUID of the communication job.|
| IsDeleted| Whether the communication is deleted.|
| RelatedUserAssignedToGuidFilter | Used to filter the assigned to user guid associated to the communication followup.|
| RelatedDocumentBlobGuidFilter| Used to filter the guid associated to the communication document blob.|
| RelatedRouteVisitGuidFilter| Used to filter the guid of RouteVisit associated to the communication route visit.|
| RelatedJobGuidFilter| Used to filter the guid of Job associated to the communication job.|
| FollowupGuidFilter| Used to filter the guid associated to the communication followup.|
| RouteVisitGuidFilter| Used to filter the guid associated to the communication route visit.|
| JobGuidFilter| Used to filter the guid associated to the communication job.|'
operationId: Communication_GetChanges
parameters:
- name: since
in: query
schema:
type: string
- name: cursor
in: query
schema:
type: string
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResourceChanges_ApiIntegratorCommunicationResource'
/comms/communications/{guid}:
get:
tags:
- Communication
summary: Find with GUID
description: '| Property| Description|
| ----------------------------------------- | --------------------------------------------------------------------------------------------- |
| GUID| The GUID associated to the communication.|
| ClosedDate| The closed date of the communication.|
| ExternalReference| The external reference of the communication.|
| Notes| The notes of the communication.|
| OutcomeNotes| The outcome notes of the communication.|
| RelatedUserOwnerGuid| The GUID associated to the user owner of the communication. Filterable.|
| ReviewDate| The review date of communication.|
| CommunicationClassificationListItem| The GUID and description of the classification associated to the communication.|
| CommunicationTypeListItem| The GUID and description of the type associated to the communication.|
| CommunicationOutcomeListItem| The GUID and description of the outcome associated to the communication.|
| Followups[0] | A list of objects containing communication followups.|
| Followups[0].ClosedDate| The communication followup closed date.|
| Followups[0].RelatedUserAssignedToGuid | The GUID associated to the assigned user of communication followup.|
| Followups[0].IsDeleted | Whether the communication followup is deleted.|
| Followups[0].GUID| The GUID of the communication followup.|
| RouteVisits[0] | A list of objects containing communication routevisits.|
| RouteVisits[0].RelatedRouteVisitGuid| The GUID of the related route visit associated to communication route visit.|
| RouteVisits[0].IsDeleted | Whether the communication route visit is deleted.|
| RouteVisits[0].GUID| The GUID of the communication route visit.|
| DocumentBlobs[0]| The list of document blobs associated to the communication.|
| DocumentBlobs[0].GUID| The GUID associated to the document blob.|
| DocumentBlobs[0].IsDeleted| Whether the document blob is deleted.|
| DocumentBlobs[0].DocumentReference| The document reference of the document blob.|
| DocumentBlobs[0].DocumentName| The document name of the document blob.|
| DocumentBlobs[0].Description| The description of the document blob.|
| Jobs[0]| A list of objects containing communication jobs.|
| Jobs[0].RelatedJobGuid| The GUID of the related job associated to communication job.|
| Jobs[0].IsDeleted| Whether the communication job is deleted.|
| Jobs[0].GUID| The GUID of the communication job.|
| IsDeleted| Whether the communication is deleted.|
| RelatedUserAssignedToGuidFilter | Used to filter the assigned to user guid associated to the communication followup.|
| RelatedDocumentBlobGuidFilter| Used to filter the guid associated to the communication document blob.|
| RelatedRouteVisitGuidFilter| Used to filter the guid of RouteVisit associated to the communication route visit.|
| RelatedJobGuidFilter| Used to filter the guid of Job associated to the communication job.|
| FollowupGuidFilter| Used to filter the guid associated to the communication followup.|
| RouteVisitGuidFilter| Used to filter the guid associated to the communication route visit.|
| JobGuidFilter| Used to filter the guid associated to the communication job.|'
operationId: Communication_Get
parameters:
- name: guid
in: path
required: true
schema:
type: string
format: uuid
- name: udf
in: query
schema:
type: string
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResourceResultEntity_ApiIntegratorCommunicationResource'
/comms/communications:
get:
tags:
- Communication
summary: Find with Filters
description: '| Property| Description|
| ----------------------------------------- | --------------------------------------------------------------------------------------------- |
| GUID| The GUID associated to the communication.|
| ClosedDate| The closed date of the communication.|
| ExternalReference| The external reference of the communication.|
| Notes| The notes of the communication.|
| OutcomeNotes| The outcome notes of the communication.|
| RelatedUserOwnerGuid| The GUID associated to the user owner of the communication. Filterable.|
| ReviewDate| The review date of communication.|
| CommunicationClassificationListItem| The GUID and description of the classification associated to the communication.|
| CommunicationTypeListItem| The GUID and description of the type associated to the communication.|
| CommunicationOutcomeListItem| The GUID and description of the outcome associated to the communication.|
| Followups[0] | A list of objects containing communication followups.|
| Followups[0].ClosedDate| The communication followup closed date.|
| Followups[0].RelatedUserAssignedToGuid | The GUID associated to the assigned user of communication followup.|
| Followups[0].IsDeleted | Whether the communication followup is deleted.|
| Followups[0].GUID| The GUID of the communication followup.|
| RouteVisits[0] | A list of objects containing communication routevisits.|
| RouteVisits[0].RelatedRouteVisitGuid| The GUID of the related route visit associated to communication route visit.|
| RouteVisits[0].IsDeleted | Whether the communication route visit is deleted.|
| RouteVisits[0].GUID| The GUID of the communication route visit.|
| DocumentBlobs[0]| The list of document blobs associated to the communication.|
| DocumentBlobs[0].GUID| The GUID associated to the document blob.|
| DocumentBlobs[0].IsDeleted| Whether the document blob is deleted.|
| DocumentBlobs[0].DocumentReference| The document reference of the document blob.|
| DocumentBlobs[0].DocumentName| The document name of the document blob.|
| DocumentBlobs[0].Description| The description of the document blob.|
| Jobs[0]| A list of objects containing communication jobs.|
| Jobs[0].RelatedJobGuid| The GUID of the related job associated to communication job.|
| Jobs[0].IsDeleted| Whether the communication job is deleted.|
| Jobs[0].GUID| The GUID of the communication job.|
| IsDeleted| Whether the communication is deleted.|
| RelatedUserAssignedToGuidFilter | Used to filter the assigned to user guid associated to the communication followup.|
| RelatedDocumentBlobGuidFilter| Used to filter the guid associated to the communication document blob.|
| RelatedRouteVisitGuidFilter| Used to filter the guid of RouteVisit associated to the communication route visit.|
| RelatedJobGuidFilter| Used to filter the guid of Job associated to the communication job.|
| FollowupGuidFilter| Used to filter the guid associated to the communication followup.|
| RouteVisitGuidFilter| Used to filter the guid associated to the communication route visit.|
| JobGuidFilter| Used to filter the guid associated to the communication job.|'
operationId: Communication_GetCollection
parameters:
- name: filter
in: query
schema:
type: string
- name: max
in: query
schema:
type: integer
format: int32
- name: page
in: query
schema:
type: integer
format: int32
- name: includeCount
in: query
schema:
type: boolean
- name: udf
in: query
schema:
type: string
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResourceResultCollection_ApiIntegratorCommunicationResource'
components:
schemas:
ApiResourceResultEntityLinks:
type: object
properties:
self:
type: string
associations:
type: array
items:
type: string
expand:
type: array
items:
type: string
operations:
type: array
items:
type: string
ApiResourceResultCollectionExtra:
type: object
properties:
count:
type: integer
format: int32
ApiIntegratorCommunicationResource:
type: object
properties:
ClosedDate:
type: string
format: localDate
example: '2000-01-01'
ExternalReference:
type: string
Notes:
type: string
OutcomeNotes:
type: string
RelatedUserOwnerGuid:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
ReviewDate:
type: string
format: localDate
example: '2000-01-01'
CommunicationClassificationListItem:
$ref: '#/components/schemas/ApiIntegratorListItemResource'
CommunicationTypeListItem:
$ref: '#/components/schemas/ApiIntegratorListItemResource'
CommunicationOutcomeListItem:
$ref: '#/components/schemas/ApiIntegratorListItemResource'
Followups:
type: array
items:
$ref: '#/components/schemas/ApiIntegratorCommunicationFollowupResource'
RouteVisits:
type: array
items:
$ref: '#/components/schemas/ApiIntegratorCommunicationRouteVisitResource'
DocumentBlobs:
type: array
items:
$ref: '#/components/schemas/ApiIntegratorCommunicationDocumentBlobHashesResource'
Jobs:
type: array
items:
$ref: '#/components/schemas/ApiIntegratorCommunicationJobResource'
RelatedUserAssignedToGuidFilter:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
RelatedDocumentBlobGuidFilter:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
RelatedRouteVisitGuidFilter:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
RelatedJobGuidFilter:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
FollowupGuidFilter:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
RouteVisitGuidFilter:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
JobGuidFilter:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
IsDeleted:
type: boolean
GUID:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
ApiResourceResultEntityExtra:
type: object
properties:
expand:
type: object
additionalProperties:
type: object
additionalProperties:
type: object
include:
type: object
additionalProperties:
type: array
items:
type: object
additionalProperties:
type: object
ApiIntegratorCommunicationDocumentBlobHashesResource:
type: object
properties:
Guid:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
IsDeleted:
type: boolean
DocumentReference:
type: string
Description:
type: string
DocumentName:
type: string
ApiResourceResultUpdatesExtra:
type: object
properties:
until:
type: string
cursor:
type: string
ApiResourceResultCollection_ApiIntegratorCommunicationResource:
type: object
properties:
resource:
type: array
items:
$ref: '#/components/schemas/ApiIntegratorCommunicationResource'
extra:
$ref: '#/components/schemas/ApiResourceResultCollectionExtra'
errors:
$ref: '#/components/schemas/ApiResourceErrors'
status:
$ref: '#/components/schemas/ApiResourceStatus'
ApiIntegratorCommunicationFollowupResource:
type: object
properties:
ClosedDate:
type: string
format: localDate
example: '2000-01-01'
RelatedUserAssignedToGuid:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
IsDeleted:
type: boolean
GUID:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
ApiIntegratorListItemResource:
type: object
properties:
Description:
type: string
Guid:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
ApiResourceResultEntity_ApiIntegratorCommunicationResource:
type: object
properties:
resource:
$ref: '#/components/schemas/ApiIntegratorCommunicationResource'
links:
$ref: '#/components/schemas/ApiResourceResultEntityLinks'
extra:
$ref: '#/components/schemas/ApiResourceResultEntityExtra'
errors:
$ref: '#/components/schemas/ApiResourceErrors'
status:
$ref: '#/components/schemas/ApiResourceStatus'
ApiResourceStatus:
type: object
properties:
id:
type: integer
format: int32
isSuccess:
type: boolean
ApiResourceChanges_ApiIntegratorCommunicationResource:
type: object
properties:
resource:
type: array
items:
$ref: '#/components/schemas/ApiIntegratorCommunicationResource'
extra:
$ref: '#/components/schemas/ApiResourceResultUpdatesExtra'
errors:
$ref: '#/components/schemas/ApiResourceErrors'
status:
$ref: '#/components/schemas/ApiResourceStatus'
ApiResourceErrors:
type: object
properties:
errors:
type: string
ApiIntegratorCommunicationJobResource:
type: object
properties:
RelatedJobGuid:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
IsDeleted:
type: boolean
GUID:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
ApiIntegratorCommunicationRouteVisitResource:
type: object
properties:
RelatedRouteVisitGuid:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000
IsDeleted:
type: boolean
GUID:
type: string
format: uuid
example: 00000000-0000-0000-0000-000000000000