Allocations Support Tickets API
Engage the Allocations support team
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OpenAPI Specification
openapi: 3.2.0
info:
title: Allocations Support Tickets API
description: Engage the Allocations support team
version: 1.0.0
termsOfService: https://allocations.com
contact:
name: Allocations Support
url: https://allocations.com
email: support@allocations.com
servers:
- url: https://api.allocations.com
security:
- jwt: []
tags:
- name: Support Tickets
description: Engage the Allocations support team
paths:
/v2/tickets/{type}:
post:
x-controller-name: TicketsController
x-operation-name: createTicket
tags:
- Support Tickets
operationId: createTicket
responses:
'200':
description: Support ticket created successfully
content:
application/json:
schema:
type: object
description: Created ticket information from Intercom
properties:
ticket:
type: object
description: Created ticket details
properties:
id:
type: string
description: Ticket ID
ticket_type_id:
type: string
description: Type of ticket
state:
type: string
description: Current state of the ticket
created_at:
type: number
description: Ticket creation timestamp
'400':
description: Invalid ticket type or request data
content:
application/json:
schema:
type: object
properties:
error:
type: object
properties:
statusCode:
type: number
example: 400
name:
type: string
example: BadRequestError
message:
type: string
example: message
required:
- statusCode
- name
- message
required:
- error
'401':
description: Authentication error
content:
application/json:
schema:
type: object
properties:
error:
type: object
properties:
statusCode:
type: number
example: 401
name:
type: string
example: UnauthorizedError
message:
type: string
example: message
required:
- statusCode
- name
- message
required:
- error
'404':
description: Entity not found
content:
application/json:
schema:
type: object
properties:
error:
type: object
properties:
statusCode:
type: number
example: 404
name:
type: string
example: NotFoundError
message:
type: string
example: message
required:
- statusCode
- name
- message
required:
- error
'500':
description: Internal Server Error
content:
application/json:
schema:
type: object
properties:
error:
type: object
properties:
statusCode:
type: number
example: 500
message:
type: string
example: Internal Server Error
required:
- statusCode
- message
required:
- error
parameters:
- name: type
in: path
schema:
type: string
enum:
- Tax
description: Type of support ticket to create
example: Tax
required: true
requestBody:
content:
application/json:
schema:
type: object
required:
- entityId
- message
properties:
entityId:
type: string
description: ID of the entity related to the ticket
example: 123e4567-e89b-12d3-a456-426614174000
message:
type: string
description: Description of the issue or support request
example: Need help with tax calculation for Q4 2023
x-parameter-index: 1
summary: Create ticket
x-summary-source: derived
/v2/tickets:
get:
x-controller-name: TicketsController
x-operation-name: getTickets
tags:
- Support Tickets
operationId: getTickets
responses:
'200':
description: User support tickets retrieved successfully
content:
application/json:
schema:
type: array
items:
type: object
description: Support ticket information from Intercom
properties:
id:
type: string
description: Ticket ID
ticket_type_id:
type: string
description: Type of ticket
state:
type: string
description: Current state of the ticket
created_at:
type: number
description: Ticket creation timestamp
'401':
description: Authentication error
content:
application/json:
schema:
type: object
properties:
error:
type: object
properties:
statusCode:
type: number
example: 401
name:
type: string
example: UnauthorizedError
message:
type: string
example: message
required:
- statusCode
- name
- message
required:
- error
'500':
description: Internal Server Error
content:
application/json:
schema:
type: object
properties:
error:
type: object
properties:
statusCode:
type: number
example: 500
message:
type: string
example: Internal Server Error
required:
- statusCode
- message
required:
- error
summary: Get tickets
x-summary-source: derived
components:
securitySchemes:
jwt:
type: http
scheme: bearer
bearerFormat: JWT