Aircall

Aircall Conversation Intelligence API

The Conversation Intelligence API from Aircall — 2 operation(s) for conversation intelligence.

Documentation GitHub OpenAPI

Operations 2

GET /calls/{id}/transcription Retrieve call transcription #

GET /calls/{id}/summary Retrieve call summary #

Specifications

⚙

OpenAPI

https://raw.githubusercontent.com/api-evangelist/aircall/refs/heads/main/openapi/aircall-conversation-intelligence-api-openapi.yml

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Aircall Public Calls Conversation Intelligence API
  version: v1
  description: 'Best-effort OpenAPI 3.1 representation of the Aircall Public API derived from

    https://developer.aircall.io/api-references/. Aircall is a cloud phone

    system. Resources include users, teams, calls, numbers, contacts, tags,

    messages, webhooks, dialer campaigns, conversation intelligence, and the

    AI voice agent. Authentication supports OAuth 2.0 (for technology partners)

    or HTTP Basic auth using api_id / api_token (for customers). Rate limit:

    120 requests per minute per API key.

    '
  contact:
    name: Aircall Developer
    url: https://developer.aircall.io/api-references/
servers:
- url: https://api.aircall.io/v1
  description: Aircall production API
security:
- BasicAuth: []
- OAuth2:
  - public_api
tags:
- name: Conversation Intelligence
paths:
  /calls/{id}/transcription:
    get:
      tags:
      - Conversation Intelligence
      summary: Retrieve call transcription
      operationId: getTranscription
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: integer
      responses:
        '200':
          description: OK
  /calls/{id}/summary:
    get:
      tags:
      - Conversation Intelligence
      summary: Retrieve call summary
      operationId: getSummary
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: integer
      responses:
        '200':
          description: OK
components:
  securitySchemes:
    BasicAuth:
      type: http
      scheme: basic
      description: Aircall customer authentication using api_id (username) and api_token (password) sent as HTTP Basic auth.
    OAuth2:
      type: oauth2
      description: OAuth 2.0 authorization code flow for Aircall Marketplace technology partners.
      flows:
        authorizationCode:
          authorizationUrl: https://auth.aircall.io/oauth/authorize
          tokenUrl: https://auth.aircall.io/oauth/token
          scopes:
            public_api: Access to the Aircall Public API