Agorapulse Inbox items API

openapi: 3.1.0
info:
  title: Open Calendar Notes Inbox items API
  description: Agorapulse's Open API documentation
  version: '1.0'
security:
- bearerAuth: []
tags:
- name: Inbox items
paths:
  /v1.0/inbox/organizations/{organizationId}/workspaces/{workspaceId}/items:
    get:
      tags:
      - Inbox items
      summary: Find items
      operationId: findItems
      parameters:
      - name: organizationId
        in: path
        description: Organization id
        required: true
        schema:
          type: integer
        example: 1419
      - name: workspaceId
        in: path
        description: Workspace id
        required: true
        schema:
          type: integer
        example: 1416
      - name: accountUids
        in: query
        description: Set of account UIDs to filter items. Only items from these accounts will be returned.
        schema:
          type: array
          items:
            type: string
      - name: toReview
        in: query
        description: Filter items that need review (not yet approved by a manager)
        schema:
          type: boolean
      - name: labels
        in: query
        description: Filter items by labels. Only items with these labels will be returned.
        schema:
          type: array
          items:
            type: string
      - name: sentiments
        in: query
        description: Filter items by sentiment.
        schema:
          type: array
          items:
            $ref: '#/components/schemas/ItemSentiment'
      - name: types
        in: query
        description: Filter items by type/source. Specify the types of items to retrieve (e.g., organicComment, adsComment, conversation, ...)
        schema:
          type: array
          items:
            $ref: '#/components/schemas/ItemFilterType'
      - name: since
        in: query
        description: Filter items created after this date (inclusive). ISO 8601 format.
        schema:
          type: string
          format: date-time
        example: '2025-10-01T09:00:00.000Z'
      - name: until
        in: query
        description: Filter items created before this date (inclusive). ISO 8601 format.
        schema:
          type: string
          format: date-time
        example: '2025-10-15T13:00:00.000Z'
      - name: offset
        in: query
        description: Offset for pagination
        schema:
          type: string
      - name: limit
        in: query
        description: Maximum number of items to return per page. Must be between 1 and 25.
        schema:
          type: integer
        example: 10
      - name: order
        in: query
        description: Sort order for the results. ASC for ascending (oldest first), DESC for descending (newest first).
        schema:
          $ref: '#/components/schemas/Order'
        example: DESC
      responses:
        '200':
          description: findItems 200 response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ItemsSearchResponse'
components:
  schemas:
    AbstractItem:
      type: object
      properties:
        id:
          type: string
        parentId:
          type: string
        workspaceId:
          type: integer
          format: int64
        creationDate:
          type: string
          format: date-time
        type:
          $ref: '#/components/schemas/ItemType'
        text:
          type: string
        agorapulseLink:
          type: string
        networkLink:
          type: string
        profile:
          $ref: '#/components/schemas/Profile'
        creator:
          $ref: '#/components/schemas/ItemCreator'
        labels:
          type: array
          items:
            type: string
        sentiment:
          $ref: '#/components/schemas/ItemSentiment'
    ItemType:
      type: string
      enum:
      - PRIVATE_MESSAGE
      - CONVERSATION
      - COMMENT
      - POST
    ItemFilterType:
      type: string
      description: 'Enum representing the possible item types that can be used for filtering items in the inbox. These values correspond to the item types available in the UI filter menu.


        The enum values map to the frontend itemTypes used in the filter UI:


        * **Facebook:** adsComment, organicComment, conversation, mention, rating

        * **Instagram:** adsComment, organicComment, conversation, reelComment, mention, storyMentionConversation

        * **Twitter:** mention, conversation

        * **LinkedIn:** adsComment, organicComment, mention

        * **TikTok:** adsComment, organicComment

        * **Threads:** organicComment, mention'
      enum:
      - ADS_COMMENT
      - ORGANIC_COMMENT
      - CONVERSATION
      - MENTION
      - RATING
      - REEL_COMMENT
      - STORY_MENTION_CONVERSATION
      x-enum-descriptions:
      - 'Comments on promoted/sponsored posts (ads). Supported by: Facebook, Instagram, LinkedIn, TikTok'
      - 'Organic comments (not on ads). Supported by: Facebook, Instagram, LinkedIn, TikTok, Threads'
      - 'Private messages / direct messages. Supported by: Facebook, Instagram, Twitter'
      - 'Mentions of the profile/page. Supported by: Facebook, Instagram, Twitter, LinkedIn, Threads'
      - 'Reviews/ratings. Supported by: Facebook only'
      - 'Comments on Instagram Reels. Supported by: Instagram only'
      - 'Conversations from story mentions. Supported by: Instagram only Note: This is different from the ''storyMention'' source used in automated moderation rules. In the UI filters, this represents conversations grouped by story mentions.'
      x-type: String
    ItemCreator:
      required:
      - id
      - name
      type: object
      properties:
        id:
          type: string
        name:
          type: string
    ItemSentiment:
      type: string
      enum:
      - POSITIVE
      - NEGATIVE
      - NEUTRAL
    Profile:
      required:
      - name
      - network
      - uid
      type: object
      properties:
        uid:
          minLength: 1
          type: string
        name:
          type: string
        network:
          $ref: '#/components/schemas/Network'
    Order:
      type: string
      enum:
      - ASC
      - DESC
    ItemDTO:
      $ref: '#/components/schemas/AbstractItem'
    ItemsSearchResponse:
      required:
      - items
      - offset
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/ItemDTO'
        offset:
          type: string
    Network:
      type: string
      enum:
      - BLUESKY
      - FACEBOOK
      - GOOGLE
      - INSTAGRAM
      - LINKEDIN
      - PINTEREST
      - THREADS
      - TIKTOK
      - TWITTER
      - YOUTUBE
  securitySchemes:
    bearerAuth:
      type: apiKey
      name: X-API-KEY
      in: header