Accela Assessments/Work Orders API

openapi: 3.2.0
info:
  description: The Assets and Assessments APIs enable apps to manage assets and their related condition assessments.
  title: Assets and Assessments Assessments/Work Orders API
  version: v4
servers:
- url: https://apis.accela.com/
tags:
- name: Assessments/Work Orders
  description: Asset assessments often alert agencies to problems that need attention. A work order is the starting point in the repair process. Associating a work order with an assessment helps track the work order's progress.
paths:
  /v4/assessments/{caId}/records:
    get:
      description: 'Returns the work order records associated to a given condition assessment.


        **API Endpoint**: GET /v4/assessments/{caId}/records


        **Scope**: assessments


        **App Type**: Agency


        **Authorization Type**: Access token


        **Civic Platform version**: 9.0.0'
      summary: Get All Records for an Assessment
      operationId: v4.get.assessments.caId.records
      tags:
      - Assessments/Work Orders
      parameters:
      - $ref: '#/components/parameters/authHeaderParam'
      - description: The ID of the condition assessment to fetch.
        in: path
        name: caId
        required: true
        schema:
          type: string
      - description: Filter by record type. See [Get All Record Types](./api-settings.html#operation/v4.get.settings.records.types).
        in: query
        name: type
        schema:
          type: string
      - description: Filter by record status. See [Get All Record Type Statuses](./api-settings.html#operation/v4.get.settings.records.types.id.statuses).
        in: query
        name: status
        schema:
          type: string
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/offset'
      - $ref: '#/components/parameters/fields'
      - $ref: '#/components/parameters/lang'
      responses:
        '200':
          description: 'Successful request. Note: A successful request may return no data matching the filter criteria. A successful request may also return messages related to Event Manager Scripting Engine back-end processing.'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/response_simpleRecordModelArray'
        '400':
          description: Invalid request.
        '401':
          description: Authorization failed.
        '403':
          description: Forbidden request.
        '404':
          description: Requested resource not found.
        '500':
          description: Internal server error or bad connection.
  /v4/assessments/{id}/workorders:
    post:
      description: 'Adds or links work orders to a given condition assessment.


        **API Endpoint**: POST /v4/assessments/{id}/workorders


        **Scope**: assessments


        **App Type**: Agency


        **Authorization Type**: Access token


        **Civic Platform version**: 9.0.0'
      summary: Add Work Orders to Condition Assessments
      operationId: v4.post.assessments.id.workorders
      tags:
      - Assessments/Work Orders
      parameters:
      - $ref: '#/components/parameters/authHeaderParam'
      - $ref: '#/components/parameters/idAssessmentPathParam'
      - $ref: '#/components/parameters/lang'
      responses:
        '200':
          description: 'Successful request. Note: A successful request may return no data matching the filter criteria. A successful request may also return messages related to Event Manager Scripting Engine back-end processing.'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/response_resultModelArray'
        '400':
          description: Invalid request.
        '401':
          description: Authorization failed.
        '403':
          description: Forbidden request.
        '404':
          description: Requested resource not found.
        '500':
          description: Internal server error or bad connection.
      requestBody:
        content:
          application/json:
            schema:
              items:
                type: string
              type: array
        description: An array of work order record IDs to be linked to the assessment. See [Get All Records](./api-records.html#operation/v4.get.records), [Search Records](./api-search.html#operation/v4.post.search.records), or [Get My Records](./api-records.html#operation/v4.get.records.mine).
        required: true
components:
  parameters:
    lang:
      description: Language parameter to support I18N. Default language is en_US.
      in: query
      name: lang
      required: false
      schema:
        type: string
    limit:
      description: Search result size limit.
      in: query
      name: limit
      required: false
      schema:
        type: integer
        format: int64
    fields:
      description: Comma-delimited names of fields to be returned in the response. Note - Field names are case-sensitive and only first-level fields are supported. Invalid field names are ignored.
      in: query
      name: fields
      required: false
      schema:
        type: string
    offset:
      description: The offset position of the first record in the results response array. For example, if offset is 100, the first item in the results array in the response is the 100th record in the search result list.
      in: query
      name: offset
      required: false
      schema:
        type: integer
        format: int64
    idAssessmentPathParam:
      description: The ID of the condition assessment to fetch.
      in: path
      name: id
      required: true
      schema:
        type: string
    authHeaderParam:
      description: Construct oAuth2 authentication token
      in: header
      name: Authorization
      required: true
      schema:
        type: string
  schemas:
    recordTypeModel:
      type: object
      properties:
        alias:
          description: The record type alias.
          type: string
        category:
          description: The 4th level in a 4-level record type structure (Group-Type-Subtype-Category).
          type: string
        filterName:
          description: The name of the record type filter which defines the record types to be displayed for the citizen user.
          type: string
        group:
          description: The 1st level in a 4-level record type structure (Group-Type-Subtype-Category).
          type: string
        id:
          description: The record type id.
          type: string
        module:
          description: The module the record type belongs to.
          type: string
        subType:
          description: The 3rd level in a 4-level record type structure (Group-Type-Subtype-Category).
          type: string
        text:
          description: The localized display text.
          type: string
        type:
          description: The 2nd level in a 4-level record type structure (Group-Type-Subtype-Category).
          type: string
        value:
          description: The stored value.
          type: string
    response_resultModelArray:
      type: object
      properties:
        result:
          items:
            $ref: '#/components/schemas/resultModel'
          type: array
        status:
          type: integer
          description: The HTTP return status.
    simpleRecordModel:
      type: object
      properties:
        actualProductionUnit:
          description: Estimated cost per production unit.
          format: double
          type: number
        appearanceDate:
          description: The date for a hearing appearance.
          format: date-time
          type: string
        appearanceDayOfWeek:
          description: The day for a hearing appearance.
          type: string
        assignedDate:
          description: The date the application was assigned.
          format: date-time
          type: string
        assignedToDepartment:
          description: The department responsible for the action. See [Get All Departments](./api-settings.html#operation/v4.get.settings.departments).
          type: string
        assignedUser:
          description: The staff member responsible for the action.
          type: string
        balance:
          description: The amount due.
          format: double
          type: number
        booking:
          description: Indicates whether or not there was a booking in addition to a citation.
          type: boolean
        closedByDepartment:
          description: The department responsible for closing the record. See [Get All Departments](./api-settings.html#operation/v4.get.settings.departments).
          type: string
        closedByUser:
          description: The staff member responsible for closure.
          type: string
        closedDate:
          description: The date the application was closed.
          format: date-time
          type: string
        completedByDepartment:
          description: The department responsible for completion. See [Get All Departments](./api-settings.html#operation/v4.get.settings.departments).
          type: string
        completedByUser:
          description: The staff member responsible for completion.
          type: string
        completedDate:
          description: The date the application was completed.
          format: date-time
          type: string
        constructionType:
          type: object
          description: The US Census Bureau construction type code. See [Get All Record Construction Types](./api-settings.html#operation/v4.get.settings.records.constructionTypes).
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
        costPerUnit:
          description: The cost for one unit associated to the record.
          format: double
          type: number
        createdBy:
          description: The unique user id of the individual that created the entry.
          type: string
        createdByCloning:
          description: Indictes whether or not the record was cloned.
          enum:
          - Y
          - N
          type: string
        customId:
          description: An ID based on a different numbering convention from the numbering convention used by the record ID (xxxxx-xx-xxxxx). Civic Platform auto-generates and applies an alternate ID value when you submit a new application.
          type: string
        defendantSignature:
          description: Indicates whether or not a defendant's signature has been obtained.
          type: boolean
        description:
          description: The description of the record or item.
          type: string
        enforceDepartment:
          description: The name of the department responsible for enforcement. See [Get All Departments](./api-settings.html#operation/v4.get.settings.departments).
          type: string
        enforceUser:
          description: Name of the enforcement officer.
          type: string
        enforceUserId:
          description: ID number of the enforcement officer.
          type: string
        estimatedCostPerUnit:
          description: The estimated cost per unit.
          format: double
          type: number
        estimatedDueDate:
          description: The estimated date of completion.
          format: date-time
          type: string
        estimatedProductionUnit:
          description: The estimated number of production units.
          format: double
          type: number
        estimatedTotalJobCost:
          description: The estimated cost of the job.
          format: double
          type: number
        firstIssuedDate:
          description: The first issued date for license
          format: date-time
          type: string
        housingUnits:
          description: The number of housing units.
          format: int64
          type: integer
        id:
          description: The record system id assigned by the Civic Platform server.
          type: string
        infraction:
          description: Indicates whether or not an infraction occurred.
          type: boolean
        initiatedProduct:
          description: 'The Civic Platform product  where the application is submitted: "AA" : Classic Accela Automation. "ACA" : Accela Citizen Access. "AIVR" : Accela Integrated Voice Response. "AMO" : Accela Mobile Office. "AV360" : Accela Asset Management, Accela Land Management.'
          type: string
        inPossessionTime:
          description: The application level in possession time of the time tracking feature.
          format: double
          type: number
        inspectorDepartment:
          description: The name of the department where the inspector works. See [Get All Departments](./api-settings.html#operation/v4.get.settings.departments).
          type: string
        inspectorId:
          description: The ID number of the inspector. See [Get All Inspectors](./api-inspections.html#operation/v4.get.inspectors).
          type: string
        inspectorName:
          description: The name of the inspector. See [Get All Inspectors](./api-inspections.html#operation/v4.get.inspectors).
          type: string
        jobValue:
          description: The value of the job.
          format: double
          type: number
        misdemeanor:
          description: Indicates whether or not a misdemeanor occurred.
          type: boolean
        module:
          description: The module the record belongs to. See [Get All Modules](./api-settings.html#operation/v4.get.settings.modules).
          type: string
        name:
          description: The name associated to the record.
          type: string
        numberOfBuildings:
          description: The number of buildings.
          format: int64
          type: integer
        offenseWitnessed:
          description: Indicates whether or not  there was a witness to the alleged offense.
          type: boolean
        openedDate:
          description: The date the application was opened.
          format: date-time
          type: string
        overallApplicationTime:
          description: The amount of elapsed time from the time tracking start date to the completion of the application.
          format: double
          type: number
        priority:
          type: object
          description: The priority level assigned to the record. See [Get All Priorities](./api-settings.html#operation/v4.get.settings.priorities).
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
        publicOwned:
          description: Indicates whether or not the record is for the public.
          type: boolean
        recordClass:
          description: General information about the record.
          type: string
        renewalInfo:
          $ref: '#/components/schemas/recordExpirationModel'
        reportedChannel:
          type: object
          description: The incoming channel through which the applicant submitted the application.
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
        reportedDate:
          description: The date the complaint was reported.
          format: date-time
          type: string
        reportedType:
          type: object
          description: The type of complaint or incident being reported.
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
        scheduledDate:
          description: The date when the inspection gets scheduled.
          format: date-time
          type: string
        serviceProviderCode:
          description: The unique agency identifier,
          type: string
        severity:
          type: object
          description: Indicates the severity of the condition.
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
        shortNotes:
          description: A brief note about the record subject.
          type: string
        status:
          type: object
          description: The record status.
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
        statusDate:
          description: "The date when the current status changed.\t"
          format: date-time
          type: string
        statusReason:
          type: object
          description: "\tThe reason for the status setting on the record."
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
        statusType:
          description: The record status type.
          enum:
          - APPROVED
          - CLOSED
          - COMPLETE
          - DENIED
          - INCOMPLETE
          - OPEN
          - PENDING
          - UNASSIGNED
          - VOID
          type: string
        totalFee:
          description: The total amount of the fees invoiced to the record.
          format: double
          type: number
        totalJobCost:
          description: The combination of work order assignments (labor) and costs.
          format: double
          type: number
        totalPay:
          description: The total amount of pay.
          format: double
          type: number
        trackingId:
          description: The application tracking number (IVR tracking number).
          format: int64
          type: integer
        type:
          $ref: '#/components/schemas/recordTypeModel'
        undistributedCost:
          description: The undistributed costs for this work order.
          format: double
          type: number
        updateDate:
          description: The date the record was last updated.
          format: date-time
          type: string
        value:
          description: The record value.
          type: string
    recordExpirationModel:
      type: object
      properties:
        expirationDate:
          description: The date when the condition expires.
          format: date-time
          type: string
        expirationStatus:
          type: object
          description: Indicates whether the expiration is enabled or disabled. See [Get All Record Expiration Statuses](./api-settings.html#operation/v4.get.settings.records.expirationStatuses).
          properties:
            text:
              description: The localized display value.
              type: string
            value:
              description: The data value.
              type: string
    response_simpleRecordModelArray:
      type: object
      properties:
        result:
          items:
            $ref: '#/components/schemas/simpleRecordModel'
          type: array
        status:
          type: integer
          description: The HTTP return status.
    resultModel:
      type: object
      properties:
        code:
          description: The error code, if an error is encountered.
          type: string
        id:
          description: The system id of the object in this operation.
          format: int64
          type: integer
        isSuccess:
          description: Indicates whether or not the operation on the object is successful.
          type: boolean
        message:
          description: The error message, if an error is encountered
          type: string
x-api-evangelist-provenance:
  generated: '2026-09-06'
  method: searched
  source: https://developer.accela.com/api/v4/v4-assets-assessments.json
  note: Harvested verbatim from the Accela Developer Portal API Reference, which renders these Swagger 2.0 documents via ReDoc (spec-url on developer.accela.com/docs/api_reference/api-*.html). The byte-identical original is kept at openapi/_original/. This copy is the same document serialized to YAML.