Zoho Books privacy & data

We store your name and contact information, but we don't store credit card numbers (except with your permission and in one of our secured payment gateways).

we ask for information like your name, contact number, email address, company name and country to complete the account signup process.

When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number.

We embed unique identifiers in our downloadable products to track usage of the products.

devices used to access and their locations

We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users

We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals

To set up and maintain your account, and to do all other things required for providing our services

To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you

To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services

After you terminate your account, your data will be automatically deleted from our active database within 6 months and from our backups within 3 months after that.

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy.

the processing, transfer, and storage of your personal information or Service Data within the United States of America, the European Economic Area (EEA) and other countries where Zoho operates

Zoho group and third party sub-processors : In order to provide services and technical support for our products, the contracting entity within the Zoho group engages other group entities and third parties .

we are prepared to sign an appropriate Data Processing Addendum (DPA). You can request a DPA from Zoho by completing this form .

request export or deletion of your service data

Right to access : You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you

Right to rectification : You have the right to update the information we hold about you or to rectify any inaccuracies.

Right to erasure : You have the right to request that we delete your personal information in certain circumstances

Right to restriction of processing : You may also have the right to request to restrict the use of your information in certain circumstances

Right to data portability : You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format

Right to object : You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.

Right to complain : You have the right to complain to the appropriate supervisory authority

We do not sell any personal information.