Zitadel privacy & data

Zitadel determines the purposes for and means of the processing (i.e., we are the data controller) of your personal data as described in this privacy policy

Names Email addresses User names

Phone numbers

Billing address Payment information Customer number Support Customer history Credit rating information

Geolocation information based on the IP address.

Usage metrics User behavior User journeys (eg, Milestones)

Usage metadata User agent IP addresses Operating system

Communication data Emails Chats Call metadata Call recording and transcripts

Profile data Profile pictures Gender Languages Nicknames or Display names Phone numbers

The personal data is processed by us exclusively for the provision of the requested Services or the use of the agreed Services.

We use cookies for website analytics purposes in order to operate, maintain, and improve the Services for you.

We will retain personal data for the period of time necessary for the particular purpose for which it was collected

Zitadel complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

we only transfer personal data after we have implemented the legally required measures for this, such as concluding standard contractual clauses on data protection or obtaining the consent of the data subjects.

An up-to-date list of all the providers we use and their areas of activity can be found on our Trust Center .

If you wish to exercise your rights, you may do so by contacting the above-mentioned contact person.

Right to information You have the right to know what personal data we hold and process about you and to access such personal data.

Right to rectification You have the right to request the correction of inaccurate personal data concerning you.

Right to erasure (right to be forgotten) You have the right to request the deletion or erasure of the personal data concerning you.

Right to restrict processing You have the right to request to restrict the processing of your personal data in certain cases.

Right to data portability You have the right to receive the personal data concerning you in a structured, common and machine-readable format

Right to object Depending on the circumstances, you have the right to object to the processing of personal data concerning you

Although we do not sell personal data for monetary value, our use of cookies and automated technologies may be considered a "sale" / "sharing" in certain states, such as California.