Zabbix privacy & data

The controller of the personal data processing set out in this Privacy Policy is SIA Zabbix

e-mail address, name, surname, phone number, work place, tax payer number, etc.

The Controller may process the scope of the personal data including both name, surname, and personal identity number, as well as contact information

payment information arising from the transaction, including the account number and information regarding the credit institution

Recordings of online meetings may include your name and other identifying information, your voice and, where your camera is enabled, your image

we may, from time to time, contact you with information about our services and latest offers

We make recordings of telephone conversations and notify caller about it before the call is initiated.

Consent information can be stored five years from the date of withdrawal of consent.

We shall store phone conversation recordings for no more than 90 (ninety) days from the moment of the conversation.

Microsoft Teams meeting recordings are subject to an automatic expiration period of 60 (sixty) days from their creation.

We store telephone conversation records in a secure manner within the European Union.

Telephone call recordings made through the services provided by our communication solutions provider, SIA "Callgear", a company based in Latvia with registration No. 40203221051, are stored securely and confidentially on servers located in Latvia, Riga.

The transfer is based on a contract with the processor or subprocessor, to ensure an adequate level of protection of personal data.

Microsoft provides hosting and storage services as a processor under the applicable Microsoft Products and Services Data Protection Addendum (DPA)

Data Subject is entitled to request deletion of his/her personal data or to object against the processing

Data Subject is entitled to request from the Controller access to his/her personal data

the Data Subject is entitled to request the correction of his/her personal data.

Data Subject is entitled to request deletion of his/her personal data or to object against the processing

Where processing is based on consent, Data Subject are entitled to withdraw the consent given for the data processing at any time

Data Subject is entitled to submit a complaint to the Latvian Data State Inspectorate