Visier privacy & data

In this context, our customer is the “data controller” and Visier acts as the “data processor”.

We may collect billing information when you register for our events, when you register for training, or when making purchases on our Sites.

When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).

the features you use, the links you click on, login date and time stamps, content viewed or created, the requests you make

We may collect information (i.e. the content of natural language questions) when inputted into a prompt as part of our Services.

We may also collect relevant health and safety information.

Operate, maintain and improve our Services

We use contact information to send you marketing and promotional communications or other Visier news that may be of interest to you.

We improve and enhance our Services based on customer feedback, historical use and interaction with AI tech systems such as predictive modelling and machine learning.

Visier retains information (including information we process on behalf of our customers) for as long as needed to fulfill the purpose for which it is collected or as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Visier retains Customer Data according to the timeframes set forth in the Subscription Agreement or as otherwise authorized by our customers.

Personal information transferred outside the EEA to countries that the EC and the UK has not found to provide adequate protection will be protected by EC-approved Standard Contractual Clauses (SCCs) or other appropriate data transfer mechanisms, as required by law.

Visier utilizes the adequacy determinations made by the EC and the United Kingdom (UK) to transfer personal information to countries with data protection that is adequate to the EC and the UK.

Visier has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF

If you would like to make one of these requests, please contact our Privacy Office by email to privacy@visier.com .

Subject to verification of your identity, you may request access to and correction of, your information.

Rectify or update inaccurate or incomplete information about you;

Delete or request erasure of information about you (unless an exception applies);

Restrict the processing of information, in certain circumstances;

Withdraw your consent where you have previously given consent to process your information; and

Provide a copy of your information in a structured, commonly used and machine- readable format, in certain circumstances.

We do not sell, share or otherwise disclose information we collect except as described in this Privacy Statement.