Uber privacy & data

Uber Technologies, Inc. is the sole controller of the data processed by Uber when you use Uber’s services globally, except where it is a joint controller with other Uber affiliates.

Name

Contact info ( i.e. , email or phone number)

Payment method (including related payment verification information)

Approximate location Precise location

Uber search history

Device IP address or other unique device identifiers

Age or date of birth Gender or inferred gender (using first name)

Processing health data, or other sensitive data, depending on the region you live in

This may include biometric data that allows you to be identified based on your physical or biological characteristics.

Content (including audio recordings, recordings of phone calls, call transcripts, and chat logs)

Uber uses data to provide, personalize, maintain, and improve our products and services.

For safety, security, and fraud prevention and detection.

For marketing and advertising.

We use data for analysis, research and product development, including training machine learning models.

For customer support.

For legal proceedings and requirements.

for as long as you maintain your Uber account (i.e., the life of your account)

for 7 years from collection (unless you first delete your Uber account)

1 year for government IDs

3 years for user-submitted selfies

we delete such images within 48 hours unless longer retention is required by law

We generally delete data within 90 days of an account deletion request

This includes processing of your data on Uber’s servers in the United States

transfer mechanisms such as the Standard Contractual Clauses adopted by the European Commission (and their approved equivalents for the UK and Switzerland)

the EU-US Data Privacy Framework (“EU-US DPF”), the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework (“Swiss-US DPF”)

adequacy decisions regarding the country of transfer

You may request that we delete your account through the Privacy menus in the Uber app, or through Uber’s website

You may also request access to or copies of your data, make changes or updates to your account, request account deletion, or request that Uber restrict its processing of your data.

Depending on where you are located, you may have the right to access your data and to portability of your data.

You may request that we stop using all or some of your data, or that we limit our use of your data.

Where we rely on consent, you have the right to withdraw your consent at any time

you may have the right to file a complaint relating to Uber’s handling of your data with the data protection authority in your country