Trustwell privacy & data

When Trustwell processes your personal information in order to provide our Services to your organization, your organization is usually the “controller” of your information and Trustwell is a “processor” (also called a “service provider”).

Identifiers such as your name, e-mail address, and IP address.

E-mail address, postal address, and telephone numbers

Sensitive personal information: payment card information.

Internet activity/usage on our websites and platforms.

Professional and employment-related information, such as your resume or job role.

imprecise location

As a processor , to provide our Services to your employer, for example by managing log-ins and maintaining the security and confidentiality of data contained in the Services

To help us improve our Services and user experience, for example by identifying the parts of our Services you find useful or difficult to use.

To respond to your requests or questions, for example when you reach out to us using contact information and forms on our public websites, or apply for a job via our careers pages.

Where permitted by applicable law, we may send you marketing messages, including targeted advertising, for Trustwell Services that we think may interest you

We will retain your personal information as long as necessary to fulfill the purposes for which it was collected, and to satisfy legal, accounting, and reporting obligations, or to resolve disputes or enforce our agreements.

Trustwell is based in the United States and your personal information is stored on our systems in the US.

We collaborate with our international customers to put in place legally recognized safeguards for international transfer.

We use service providers to perform certain tasks for us, for example hosting our job application pages, CRM system, and webinars; or providing website analytics, or payment processing services.

our processing of your information is governed by a Data Processing Addendum (DPA) between your organization and Trustwell.

Request deletion of your personal information

Access personal information held about you

Correct inaccurate or out-of-date personal information

Request deletion of your personal information

Restrict processing of your personal information

Object to processing for which the legal basis is our legitimate interests

Trustwell does not sell your personal information.