Theneo privacy & data

For the personal data described in this Policy — account, billing, technical, support, and marketing data — Theneo Inc. acts as the data controller.

your name, email address, and password

we do not store or have access to your full payment card details

IP address, browser and device information, referring URLs, timestamps, and activity/audit logs

Cookies and similar technologies

information you provide when you contact us or use our in-app support channels

We use the information we collect to: provide, operate, and secure the Platform

prevent fraud and misuse

Account data: retained while your account is active; deletion requests are completed within 30 days of verification

content is deleted on your request or account deletion, within 30 days.

Theneo Inc. is established in the United States and our Services are hosted there.

we use appropriate safeguards, including the European Commission's Standard Contractual Clauses and, where applicable, the UK International Data Transfer Addendum.

listed in Annex III of our Data Processing Agreement

which is available on our website and is hereby incorporated into these Terms by reference

You may request deletion of Your workspace, projects, or account at any time.

You have the right to access, correct, and delete your personal data, and not to be discriminated against for exercising these rights

Right to data portability: to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format

Where we process your personal data on the basis of our legitimate interests, you may object at any time on grounds relating to your particular situation.

Right to withdraw consent: where we rely on your consent, you may withdraw it at any time.

We do not sell personal data.