Tekion privacy & data

As a service provider to our dealer partners and OEMs, we use personal information to provide our products and services to our customers

we use personal information to provide our products and services to our customers (e.g., providing our dealer management system)

Tekion may use aggregated, anonymized data to improve our products and develop new features, including AI-powered capabilities.

The default setting in our platform is to hold data indefinitely; however, customers may configure our platform to set retention periods based on business needs.

If you decide to cancel our services, you have 30 days from the last date of service to request your data.

your data will be securely overwritten or deleted from production within 90 days

from backups within 180 days of the last date of service

US and Canadian customers: Data is stored on US-based servers by default

European and UK customers: Data is stored on Irish and/or UK servers by default

For transfers between regions, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure compliance with GDPR and other applicable data protection laws.

customers retain full control of their uploaded data and may delete it at any time during their subscription term by writing to Tekion Customer Support.

Tekion does not sell or share personal information to third parties.