Tana privacy & data

Tana, as a data controller, processes your personal data when you use our products, services, software and applications

Contact information: your name and email address

User data: your account name, login details, security question, optional profile photo, user settings, total storage options and used storage

Device data: IP-address, internet connection, operating system, time zone, device location, MAC address, screen resolution, unique device IDs

Usage data: cookie information, cookie identifies and technical information we collect regarding your use of the Website and our Applications

Transaction data: information which is required for processing of a payment of your subscription to our Services such as bank account information, invoicing details, transaction history, receipts, purchase orders

Communication data: information contained in your communications with us.

User content: Tana offers interactive features that allow you to upload or enter information or content to our Services

Voice data: audio recordings and transcriptions generated through voice features, if used

Meeting data: audio recordings, video recordings, screen captures and screen recordings, transcriptions, and related metadata

To administer and provide our Services;

To analyse how users use our Services;

To improve and personalize our Services;

To comply with legal obligations;

To establish, exercise and defend legal claims;

Personal data contained in receipts, order confirmations, agreements, or otherwise relating to transactions will be kept for seven years in accordance with the applicable accounting act.

User content that is stored within your workspaces or other areas of the Services is retained until you remove or erase the content, or for as long as you are a registered user of the Services.

Your personal data is kept for a period of 12 months from the date the personal data was collected or from the date when you last came in contact with us, whichever occurs later.

United States Standard Contractual Clauses (EU Commission 2021)

European Union / EEA Adequate level of protection

A current list of our subprocessors is maintained at https://trust.tana.inc/subprocessors .

A Data Processing Agreement is available for business customers of Tana.

Your personal data is stored as long as there is a need to preserve it in order to fulfil the purposes for which the data was collected in accordance with this Privacy Policy. Thereafter, your personal data will be deleted.

Right to rectification

Right to erasure

Right to object

Right to restriction of processing

Right to data portability

Right to lodge complaints

Your personal data will not be sold to third parties for marketing purposes.