Switch Labs privacy & data

We are the controller of information about website visitors, people who contact us or request a demo report, and account holders

When you create an account we collect your email address and password.

When you use a contact or enterprise inquiry form we collect your name, email address, company, message, and the page you submitted from.

We receive and store a Stripe customer identifier, your billing email, and your plan and subscription status.

such as a device identifier, GPS coordinates, or timestamps

pages viewed, and the date and time of your visit

browser and operating system type

Photos can incidentally show people, faces, vehicle license plates, or locations.

To provide the Service: create and secure accounts, sign you in, process verification requests, run the demo, and provide support.

To bill you: process payments, calculate usage-based fees, and keep financial records.

To keep the Service secure: detect bots and abuse, enforce rate limits, protect API keys, and investigate incidents.

To measure our marketing: learn which ads and campaigns lead to visits, inquiries, signups, and purchases.

Customer verification images: 90 days by default, then deleted from active systems, unless the customer configures a different retention period.

Public demo photos: not stored.

The va_attr and va_attr_ft cookies: up to 90 days in your browser.

Customers can choose EU-region storage for verification data.

we rely on appropriate safeguards such as Standard Contractual Clauses

The named sub-processor list is provided with our Data Processing Addendum on request.

To make a request, email hello@switchlabs.dev .

access the personal information we hold about you and receive a copy

correct inaccurate information

delete your information

receive your information in a portable format

restrict or object to our processing, including objecting to direct marketing at any time

opt out of the “sale” or “sharing” of personal information or its use for targeted advertising

We do not sell personal information for money.