Suki AI privacy & data

As a service provider to our Practice Users we collect and analyze data related to our medical practice customers on their behalf.

the Company collects certain Personal Data such as contact and registration information from the Practice User employee signing up on behalf of the Practice User

we collect names, email addresses and other business contact information about individuals who we consider to be prospective Customers

we collect information about the device and browser you use, your network connection, your IP address, and information about the cookies installed on your device

we may automatically gather certain information about our Services traffic and store it in log files

as well as geographical location data to compile usage reports and maps for optimization and troubleshooting purposes

Some of the Personal Data received by the Company in connection with the Services may be provided by health care providers that are subject to laws and regulations, such as rules issued under the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Provide, operate, maintain and improve the Services

Respond to comments, questions, and requests and provide customer service and support

Communicate with you about services, features, surveys, newsletters, offers, promotions and events

Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities

Monitor and analyze trends, usage, and activities in connection with the Services and for marketing or advertising purposes

We will keep Personal Data for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you.

the offices and servers of the Company and the authorized third parties referred to herein located in the United States

consistent with our service agreement and Business Associate Agreement with such Customer

we will endeavor to delete that information from our databases

We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.

each marketing communication we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications