Solo.io privacy & data

We collect information that you submit to the Services, such as your name, email address, job title, employer, comments, suggestions, feedback, opinions, and media.

may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location

We collect specific types of personal data through our AI chatbot, including chat logs, user queries, and interaction data.

information about how and when you use our Services and other technical information

We may use your information to provide, operate and maintain our Services, and to improve, personalize and expand out Services.

We may use your information to process your transactions in connection with the Services.

to send you marketing and promotional e-mails

for fraud monitoring and prevention

This data is used to improve chatbot responses, perform analytics, and enhance our services.

All account data will be deleted within 90 days of the request.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law

Our servers are located in the United States.

the parties agree that by executing the DPA they also execute the Standard Contractual Clauses

With respect to Personal Data of Data Subjects located in the EEA, Switzerland, or the United Kingdom that a Subscriber or Customer (as each may be defined in an applicable agreement with us) transfers to us or permits us to access, the parties agree that by executing the DPA

you can deactivate and purge your account by emailing privacy@solo.io.

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing privacy@solo.io.

you can object to the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data.

if we have collected and process your personal data with your consent, then you can withdraw your consent at any time.

You have the right to opt-out of marketing communications we send you at any time.

You have the right to complain to a data protection authority about our collection and use of your personal data.