SocialBee privacy & data

The controller for the processing described in this Privacy Policy is the WebPros group entity that operates the relevant Offering, together with WebPros International GmbH

we process the data you provide to us, for example your name, your contact details (if provided), the company you state you act for, and your message

registration data, authentication data including hashed credentials and, where enabled, second factor data

login and session metadata including IP address and device information

Navigation and page view data, including the pages, documentation articles, pricing pages, product pages, download pages and blog articles you view

to handle your request

Art. 6 para. 1 lit. b) GDPR for providing the account and the associated services, Art. 6 para. 1 lit. f) GDPR for account security, abuse prevention, and license enforcement

Analyzing user activity to determine signals of purchase readiness and commercial interest, as described in section 6.4

To keep you regularly informed about our company and our offers, we operate several email newsletters.

After the procedure is completed, we will delete your data within 6 months, unless there are legal retention obligations

Login and security logs are retained for up to 12 months unless a longer retention is required

Server log files are deleted after seven days unless they are needed to prove or clarify specific legal violations

Raw event-level analytics data is retained for a maximum of 14 months and is then deleted or aggregated.

Company identification and buying intent scores are retained for a maximum of 24 months from the last relevant activity

Support tickets are retained for up to 36 months after closure.

HubSpot is certified under the EU-U.S. and Swiss-U.S. Data Privacy Framework, ensuring an adequate level of data protection under both EU and Swiss law.

Additionally, EU standard contractual clauses are in place.

there are generally adequacy decisions by the European Commission pursuant to Art. 45 para. 3 GDPR for the countries in which our group company is located, namely Switzerland, Japan, the United Kingdom, New Zealand and Canada.

Our current list of sub-processors, including the WebPros brands to which each sub-processor is allocated, is published in the legal section of WebPros’ website.

Each third party which is entrusted with personal data is bound by a data processing agreement in accordance with the data protection laws in effect.

To object, please use the consent management platform or send an email to privacy@webpros.com.

Upon request, WebPros will provide you with access to the personal information that is held about you. You may also correct, amend or delete the personal information held about you.

You have an unconditional right to object, at any time and without giving reasons, to the processing of your personal data for direct marketing purposes, including the profiling described in sections 6.3 and 6.4

Where the processing is based on your consent, you may withdraw that consent at any time with effect for the future, in our consent management platform