Snapdocs privacy & data

In certain instances, Snapdocs acts as a “service provider” (or “processor”) to the applicable person or entity paying for the services (“Subscribing Customer”)

we require certain Personal Information from you, such as your first and last name, e-mail and mailing addresses, entity name, and password

governmental identification, date of birth, and other information to obtain or verify your identity

biometric identifiers/biometric information used for liveness detection and face matching

financial account information

precise geolocation derived from device or network signals

IP address, device identifiers, operating system/browser details, network/telemetry, approximate location, session integrity data

Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of web users.

Synchronized audio-video recordings of the notarization session

We use your Personal Information in the following ways to deliver the Services: facilitate the creation of and secure your Account on our network; identify you as a user in our system

prevent and protect against fraud, including, without limitation, with respect to handling of payments

provide you with targeted offers and advertising, including on the Website, via direct mail, e-mail, or push notifications.

including training our artificial intelligence models that power certain of our Services

comply with legal and regulatory requirements; respond to legal processes; and enforce our Terms of Use.

Snapdocs retains RON recordings and journal entries for the period required by applicable law or industry standards (typically 5-10 years)

within 24 months of your last interaction with us, or within 45 days after an annual review finds that storage is no longer necessary, whichever occurs first

we retain your email address as an authentication credential (where applicable) as long as you have an account with us, and an additional period of time after that

Personal Information collected through the Services is stored and maintained exclusively in the United States.

If you access the Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States

If you request us to completely delete all of your Personal Information, then your Account may become deactivated.

Access to a copy of certain information we hold about you

Delete your information, subject to certain exceptions

Correct information we have about you

Opt out of “sales” of your personal information and “targeted advertising”

you may have the right to appeal our denial of your request.

in ways that may be considered “sales” or use of personal information for “targeted advertising” under applicable state privacy laws for which you have a right to opt out