SEON privacy & data

Personal data provided by you, for example, contact details, information necessary to create an account, information related to the usage of the services, and communication-related to the services.

information necessary for billing

data collected via cookies

identifiers that you submit to us through forms on our Website (such as your email address, phone number and name)

providing the services, including registration on the Website, providing demos, establishing contractual relationships, and concluding contracts

processing payments from our customers

ensuring information security of the services and preventing frauds

lead generation, sending newsletters and other direct marketing communications

measuring the effectiveness and attribution of our online advertising, including through Google Ads Enhanced Conversions

Retention period: 5 years which is based on the applicable limitation period for enforcing legal claims and the statutory retention period in case of accounting documents.

Retention period: 5 years after the fraud check query is completed.

SEON will continue to process your data related to any queries for a period of one (1) year from the completion of the relevant query, unless the data controller (customer) instructs SEON otherwise.

24 months from the event date for raw recordings and transcripts, after which they are permanently deleted

we may share your personal data with SEON entities outside the EEA, in particular, we may transfer your personal data to the UK.

we may transfer your personal data to the US and various third countries.

SEON Technologies US Inc., an affiliate of SEON Technologies Kft., complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF)

We enter into standard contractual clauses adopted by the European Commission with these business partners to ensure the adequate protection of your personal data.

We rely on the adequacy decision adopted by the European Commission for transfers of personal data to the UK.

You may request early deletion at any time.

Right to access

Right to rectification

Right to erasure

Right to restriction of processing

Right to object to processing

Right to data portability

Right to withdraw your consent

We do not sell Personal Information, as this term is defined under California law.