River AI, Inc. privacy & data

We are River AI Inc. , a Nevada corporation with business operations in San Francisco, California.

Account information (e.g., name, email, password, year of birth, country, profile image)

Payment information when required (payment card numbers are processed by our payment provider and are not stored by us)

Device and connection data (IP, OS, browser, identifiers, crash logs)

Usage data (features used, pages viewed, timestamps, referrers)

Approximate location from IP; precise location only with consent

Communications and support tickets

Inputs and outputs (e.g., prompts, files, images, audio, video, code, and the resulting outputs, plus content from third-party services necessary to provide Services)

Provide and operate the Services, including authenticating you, processing your prompts, and delivering features

Maintain safety, security, and abuse prevention, including automated and human review where appropriate

Send marketing, with consent where required and an unsubscribe option in every message

Research and improve the Services

Active account, then up to 30 days

After ephemeral processing, we do not store these. You store it on your own device or your own cloud system of choice.

Up to 7 years (varies by law)

Up to 5 years; longer if needed for investigations

Until you unsubscribe, and then up to 30 days

Our operations and systems are in the United States.

we rely on EU adequacy decisions where available and otherwise on the EU Standard Contractual Clauses with the UK International Data Transfer Addendum and the Swiss equivalent

This policy does not apply when we process data on behalf of a business customer — for example on our API or enterprise plan — in which case a Data Processing Addendum would apply.

you can ask us to delete data we hold by contacting [email protected]

You may have the right to access, correct, delete, port, restrict, or object to processing of your personal information

to withdraw consent

to lodge a complaint with a supervisory authority

California residents have rights to access, correct, delete, port, opt out, limit, be free from retaliation, and appeal.

We do not sell personal information, do not share it for cross-context behavioral advertising, and do not make solely automated decisions about you with legal effect.