PingCAP privacy & data

Contact information: your name, email address, phone number, mailing address, billing address, and usernames.

Demographic data: your job title, company name, city, state, and country.

Geolocation data: Depending on your device settings, we may collect geolocation data when you visit our Sites and use our Products.

Inferences . We infer new information about you and your company from data we collect, including using automated means to generate information about your likely preferences, your service and product needs or other characteristics.

The resulting pseudonymized data is used by us on behalf of our customers to (i) maintain and improve TiDB Products, and (ii) inform users whether they are running the latest version of TiDB Products.

legitimate interest for the purpose of direct advertising or other forms of marketing or advertising

We store the pseudonymized data for 2 years.

our website servers are located in the United States

PingCAP complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

PingCAP will agree to adopt and incorporate the European Commission-approved standard contractual data protection clauses.

Stripe as our sub-processor to process payment information.

Cloud Services, as per our Data Processing Agreement

To exercise these rights, please email your request to legal@pingcap.com.

you have the right to access your personal data

to request deletion or correction of your personal data

to object to the processing of your personal data

to request restriction of your personal data

the right to data portability

you have a right to withdraw consent at any time for future processing