Pearson privacy & data

For Services in the United Kingdom and Europe, Pearson Education Limited is normally the Pearson controlling entity, and in the United States and Asia Pacific it is normally either Pearson Education Inc or NCS Pearson Inc.

Registration, profile, proof of identity and purchase information

Customer service and educational/enrolment support information

Activity and usage information

Location, application and systems log data

biometric face and voice technology to prevent cheating

Special category data (e.g. relating to health for access arrangements

User generated data (e.g. your participation in forums)

Video, image and audio recordings (e.g. collected during virtual classrooms or as part of exam proctoring)

to facilitate account registration, communicate with you (including marketing), market research and service improvement, personalizing your experience, to prevent fraud

to comply with laws and regulations and defend and exercise our legal rights

We use artificial intelligence technologies (for instance, when collecting your video and audio recordings during tests or as part of our scoring processes)

Only for as long as necessary to fulfil the purposes for which it was requested.

Some types of information such as those relating to qualifications and virtual schools need to be retained for long periods of time.

for residents in the UK and EU, Pearson complies with legal requirements to enter into Standard Contractual Clauses (and the UK addendum) with data importers.

Your personal data is shared with our suppliers who help us to provide the Services to you.

These include rights to access data, to correct inaccurate data

to correct inaccurate data

to object to or request restriction of our processing

to request deletion of data

to request that we transfer your data to another

to opt-out of marketing or to withdraw consent

You also have the right to complain to a local supervisory authority.