Paysafe privacy & data

This notice applies to the companies that are part of the Paysafe Group

Name including first name and family name, date of birth, age, email address, billing address, username, password and/or photograph, biometric information

Card primary account number, card expiry date, CVC/CVV details (card security code), account numbers, account balances

Some devices allow applications to access real-time location-based information (for example GPS).

Information about your use of the Services, such as information about how frequently you transact with us, your transactions and average transaction volume

When we seek to confirm your identity, our vetted third-party supplier uses biometric facial recognition technology

Health data

Technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet

To provide our Services to you and your business, including fulfilling Paysafe’s obligations to you

Such use may include machine learning or artificial intelligence (including personal data to train AI models)

To prevent, detect and prosecute fraud and other crimes and abuses of the financial system

We may use personal data, including demographic information and your dealings and transactions with us, to create audience segments and deliver tailored marketing communications

account data is generally retained for up to 7 years after the closure of the account

Records generally remain on file at such agencies for 6 years after they are closed

the permanent deletion of your Biometric Data will take effect 4 months after your deletion instruction

We, our service providers, and other parties with whom we may share your personal information (as described above) may process your personal information in territories that are outside the European Economic Area

Paysafe generally uses “ Model Clauses ” as approved by the European Commission when contracting with third-party data recipients outside the EEA

If you want to know more about your rights, or you want to exercise them, please visit our dedicated rights page on our Paysafe website .

Right to access: request a copy of the information we hold about you.

Right to erasure: request deletion of your information

Right to rectification: request we rectify certain information we hold about you.

Right to data portability: request that we provide you or another organisation with an electronic copy of the information you provided to us.

Right to object: request we stop processing your personal information.

Right to opt-out of the sale of your data

We do not share your personal data directly with third parties for their own marketing purposes in exchange for monetary consideration.