OpenHands privacy & data

Contact information and credentials, such as your name, email address, phone number, address, and the username and password you use to access our Services.

Transactions and payment information including your purchases, transactions, and billing information.

Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.

Usage data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened our emails or clicked links within them.

Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.

Content. This includes any information you submit to the Services or permit the Services to access (including through GitHub), where such content contains personal information, such as any prompts, inputs, text, code or other information you upload or provide to the Services or that you generate using the Services.

We use personal information to provide, operate, maintain, secure and improve our Site and Services.

we may use content and feedback from your use of the Services to train and tune our AI models to improve the capabilities of our Services.

We engage advertising partners to display ads about the Services on other online platforms and services.

We use third-party analytics providers (such as Posthog, Google Analytics or similar tools) to help us understand how users interact with our Site and Services, measure engagement, and improve performance.

Compliance and protection, including to comply with applicable laws, lawful requests, and legal process

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.

If you require your data to be deleted, please email contact@all-hands.dev.

You may be able to update information within your account, including managing and deleting the content you store on the Services.

You can opt out of receiving marketing emails at any time by clicking “unsubscribe” within the email footer.