Open Exchange Rates privacy & data

Open Exchange Rates (UK) Limited is the controller and responsible for your personal data

Identity Data includes first name, last name, title and username or similar identifier.

Contact Data includes billing address, delivery address, email addresses and telephone numbers.

Financial Data includes bank account and partial payment card details, if provided.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location

Usage Data includes information about how you use our website, products and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.

Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

Request access to your personal data (commonly known as a "data subject access request").

Request correction of the personal data that we hold about you.

Request erasure of your personal data.

Object to processing of your personal data where we are relying on a legitimate interest

Request restriction of processing of your personal data.

Request the transfer of your personal data to you or to a third party.

Withdraw consent at any time where we are relying on consent to process your personal data.