o9 Solutions privacy & data

This policy applies where we are acting as a data controller or data processor with respect to the personal data captured on o9solutions.com website visitors and service users

The account data may include your name and email address.

The transaction data may include your contact details, your card details, and the transaction details.

The transaction data may include your contact details, your card details, and the transaction details.

The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths

as well as information about the timing, frequency, and pattern of your service use.

browser type and version, operating system

information contained in communications between us and you or your employer

The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer.

The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details.

The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases, and communicating with you.

The enquiry data may be processed for the purpose of offering, marketing, and selling relevant goods and/or services to you.

promoting our products and services to customers

All PII data will be retained for a minimum period of 3 years following creation date, and for a maximum period of 5 years following creation date unless required longer for legal compliance.

The hosting facilities for our website are situated in the Netherlands.

Transfers from the EEA will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission

the use of binding corporate rules

In some circumstances you have the right to erasure of your personal data without undue delay.

You have the right to confirmation as to whether or not we process your personal data

You have the right to have any inaccurate personal data about you rectified

In some circumstances you have the right to erasure of your personal data without undue delay.

You have the right to object to our processing of your personal data for direct marketing purposes

you have the right to receive your personal data from us in a structured, commonly used, and machine-readable format

you have a legal right to lodge a complaint with a supervisory authority responsible for data protection

you have the right to withdraw that consent at any time

We do not sell personal data to third parties for commercial purposes.