Nutrient.io privacy & data

The data controller for the processing of your Personal Data as defined herein is Nutrient, 4509 Creedmoor Road, Suite 503, Raleigh, NC 27612, USA.

such as your name, user name, title, postal address (including billing and shipping addresses), telephone number (including home and mobile phone numbers), email address, IP address

payment information (including date of payment, invoice number, currency, fee amount, and type of purchase plan)

browser and device information, license ID and type, operating system and uptime, app version and bundle ID, language used

mouse activity coordinates and their IP address of visitors to our websites

gender, country of residence

to operate, secure, test, develop, and improve our services, including to train and evaluate the machine-learning and AI models that power our document processing.

For traffic analysis purposes, we collect Other Data of mouse activity coordinates and their IP address of visitors to our websites.

For the purpose of providing technical support for our Services, we collect and store your email address, as well as any additional information that you provide in your support requests.

to enhance your experience, provide personalized marketing, and improve our services.

all uploaded files are deleted from our servers within 24 hours.

Deleted files may be retained in our backup systems for ninety (90) days following deletion

Deleted files will be retained in our backup systems for thirty (30) days following deletion

an encrypted storage of your Personal Information in our backup system may be necessary for technical reasons for a period of six months or more from the date of termination of the Service.

The servers on which we store your Personal Information may be located within the European Economic Area (EEA).

You can ask us to stop using your files and to delete them at any time by contacting us at legal@nutrient.io .

You have the right to access, correct, or delete your personal data at any time.

You may also have the right to object to this processing, to request erasure, and to access your data, and to lodge a complaint with your supervisory authority.

You can also opt out of marketing communications or data tracking by managing your preferences here .