NumberHub privacy & data

NumberHub is the data controller for the processing described here.

Telegram identifiers — your Telegram user ID (and username if set), used to operate your account and wallet.

Wallet & transaction data — top-up amounts, balance, holds, purchases, and order history.

Verification codes (SMS content) — the one-time code received for an order is shown to you and processed transiently to deliver it.

Technical / log data — limited operational logs (e.g. timestamps, error and anti-fraud signals, and, at the network layer, IP address) needed for security and reliability.

To provide the Service — performing our contract with you (orders, wallet, delivery).

Security & fraud prevention / legal compliance — our legitimate interests and legal obligations (anti-abuse, AML risk controls, responding to lawful requests).

Support — handling your enquiries.

Verification codes and received messages (SMS text, email content) are processed to deliver them and deleted once the order has closed and is at least 7 days old.

eSIM installation details (QR and activation codes) are kept for up to 400 days so the plan can be reinstalled.

Data may be processed in countries other than yours. Where required, we rely on appropriate safeguards for such transfers.

Some processing needed to deliver the Service happens outside NumberHub, limited to what each function requires

you may request access to, correction of, deletion of, or a copy of your data

may object to or restrict certain processing

You may also complain to your local data-protection authority.

We do not sell your data, and we do not run advertising profiles on you.