Netscout privacy & data

We consider information that identifies you as a specific individual (such as your name, phone number, and email address) to be personal information

The types of information we may collect include your name, email address, account username, password and/or responses to security questions, address, phone number

some services on the Site allow you to pay online, and therefore require that you supply us with information associated with your credit card, banking account, or other accepted form of payment.

we may collect information about the location of your mobile device, or NetScout device or tool, each time you access or use one of our mobile applications, devices or tools.

Usage Information may include the browser and operating system you are using, the URL or advertisement that referred you to our Site

the hardware model, MAC address, operating system and version, unique device identifiers and mobile network information.

To provide, maintain and improve our products and Services or otherwise for internal business purposes

To communicate with you about products, services, offers, free trials, surveys, contests, promotions, rewards and events offered by us and others regarding the Services

To personalize and improve our products and Services, and provide advertisements, content or features that match your user profile(s) or interests

We will retain your personal information in accordance with our data retention policies and for as long as we feel necessary for our business purposes, unless otherwise required by law or you request that we delete it.

Any browsing history on mynetscout.com is kept for 7 years.

Your personal information will be stored at our offices or on our servers and those of our Service Providers

Standard contractual clauses and / or transfers to recipients certified under the EU-U.S. Data Privacy Framework

NetScout has certified to the U.S. Department of Commerce (“DOC”) that it adheres to the EU-U.S. Data Privacy Framework Principles

To request access, deletion and/or correction of your information, you can do so by logging into your online account or submitting a Consumer and Data Subject Request Web Form here

Upon request, we will provide you with access to the personal information that we hold about you.

You may also correct, amend, or delete the personal information we hold about you.

To opt out of having your personal information shared in this way, please submit a Consumer and Data Subject Request Web Form here

You may withdraw consent (“opt out”) if you have previously consented to any particular use of your information

you may have the right to lodge a complaint with your local data protection authority.

NetScout does not share your personal information with unaffiliated third parties for their own marketing purposes without your consent