Nava Benefits privacy & data

This Privacy Notice (“ Notice ”) is designed to help you understand how Nava Benefits, a division of Alliant Insurance Services, Inc. (“ Nava ”, “ we ”, “ us ”, or “ our ”) collects, uses, and shares your personal information

your name, email address, phone number, username and other information you store with your account

your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information

location information (including, as applicable, approximate location derived from IP address and precise geo-location information)

the pages that you visit, items that you search for, the types of content you interact with

message content and related interaction metadata, such as workspace, tenant, channel, conversation, and timestamp information

Personal information collected and analyzed concerning a consumer’s health

We use personal information to fulfill our contract with you and provide the Services

We may use personal information to tailor and provide you with marketing and other content.

Analyzing, improving, upgrading, and/or enhancing the Services through the use of artificial intelligence and other methods

Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity

We store the personal information we collect as described in this Privacy Notice for as long as you use the Services, or as necessary to fulfill the purpose(s) for which it was collected

Communication records, including records associated with the Nava App chat and workplace messaging integrations, may be retained based on the nature of the request, operational needs, legal obligations

All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries

Our current AI model providers are listed with our other subprocessors on our Trust Center .

To request deletion of your account, please contact us using the information set forth in “ Contact Us ” below.

Request Access to Your Personal Information

Request Correction of Your Personal Information

Request Deletion of Your Personal Information

Request to Opt-Out of Certain Processing Activities including, as applicable, if we process your personal information for “targeted advertising”

If applicable laws grant you an appeal right, and you would like to appeal our decision with respect to your request, you may do so by informing us of this

Some of our marketing activities may be considered a “sale” or “targeted advertising” under applicable privacy laws.