The MONA Group privacy & data

The MONA Group acts as the data controller.

When you create an account via MONA Pass, we store your email address and display name.

The data includes the deposit amount, time of execution, transfer note, and bank transaction code.

Technically, the system logs your IP address.

The content of emails you send via the API is also processed.

Build logs and application deployment processes are also recorded.

We primarily use your data to provide and operate services within the MONA Cloud ecosystem.

We use data to ensure system security and prevent fraudulent activities.

Payment data is used to automatically confirm deposit transactions.

Technical data helps us detect software errors.

Your account data is kept on the system until you request account deletion.

payment receipts and VAT invoices will be retained for 10 years.

Technical system logs are stored for a maximum period of 90 days.

For data in temporary sandbox environments, it will be automatically deleted after 24 hours.

MONA Cloud servers are located in secure data centers in Vietnam.

These regions include Hong Kong, Singapore, Australia, or the United States.

You also have the right to request us to delete your account when you no longer need the service.

You have the right to access the system to view and modify your personal data at any time.

You can also download the information you have provided to us.

If you previously agreed to receive marketing messages, you have the right to withdraw this consent.

We strictly commit to never selling your data to any individual or organization.