Mailjet privacy & data

Please note that for most our services, we acts as a processor.

This includes the information you provide us when registering to use the platform (i.e. your name, company name, email address, postal address, other contact information you share with us, associated domain name and credit card information).

Payment details: method of payment for Sinch Email services and associated data such as billing address.

we have access to the information contained in the subject and content of the emails that you send out

Technical data: computer settings when stored, log information on use of portal/forum, IP-address.

Technical data; terminal equipment data, location data, page views and sessions

To enable Sinch Email to administer, foster and develop its Customer relationship

Sending newsletters, information and invites for seminars or webinars

Gathering insights related to the use of services, platforms and websites for the purpose of improving functionalities and the overall customer experience.

including detecting, investigating and preventing threats and fraud and to find vulnerabilities.

For the duration of the business relationship between Sinch Email and the customer

Email addresses in one-way encrypted (irreversible) form, event timestamps and event counts 30 days

Your platform will be hosted from their data centers throughout the United States or Europe, based on where you have selected to deploy our services

Sinch ensures that the European Standard Contractual Clauses cover the transfers

Mailgun Technologies, Inc., a US based Sinch company, complies with the EU-U.S Data Privacy Framework

Binding Corporate Rules of the third parties importing the personal data

We host the website and operate the platform using third parties, including Google Cloud Platform, AWS®, MacStadium and Rackspace®.

Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data under certain circumstances

Right to Access: You can request access to your personal data stored or processed by us.

Right to Data Portability: If you request access to personal data about you that you yourself have provided

Right to Rectification: You have the right to correct inaccurate or incomplete personal data.

Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data under certain circumstances

Right to Restriction of Processing: You can request the temporary suspension of processing of your data

You can object to the processing of your personal data for specific purposes

you have the right to withdraw your consent at any time

You have the right to lodge a complaint with a supervisory authority if you believe your data rights have been violated.

Sinch does not sell personal data