Kuverto privacy & data

Registration Data: Name, email address, password (hashed), and account creation date

Name, email address, password (hashed), and account creation date

Billing Information: Payment details processed by third-party payment processors (we do not store full payment card data)

Network Data: IP address, internet service provider, and general location data

Usage Patterns: How users interact with different AI agent features and capabilities

Device Information: Device type, operating system, browser type and version

Conversation Data: All messages, prompts, and responses exchanged with AI agents

AI Agent Functionality: To enable your AI agents to respond to user queries and maintain conversation context

Safety and Moderation: To detect and prevent harmful, abusive, or inappropriate content

Usage Analytics: To understand how AI agents are used and identify improvement opportunities

Legal Compliance: To comply with applicable laws and regulations

Active Conversations: Retained for the duration of active AI agent sessions plus 30 days

Historical Interactions: Retained for up to 2 years for service improvement and analytics

Billing Data: Retained for 7 years for tax and legal compliance purposes

Support Communications: Retained for 3 years for quality assurance and training

Active Accounts: Retained for the duration of your account plus 90 days after closure

United States: Our primary data centers and OpenAI services

European Union: Azure data centers for EU users

Standard Contractual Clauses: We use EU Standard Contractual Clauses for transfers outside the EEA

Adequacy Decisions: We transfer data to countries with adequacy decisions where possible

Data Processing Agreements: All service providers sign comprehensive data processing agreements

You can request immediate deletion of your interaction data at any time through your account settings or by contacting our support team.

Right to Access: Request a copy of all personal data we hold about you

Right to Rectification: Correct inaccurate or incomplete personal information

Right to Erasure: Request deletion of your personal data (subject to legal limitations)

Right to Restriction: Restrict processing of your personal data in certain circumstances

Right to Portability: Receive your data in a structured, machine-readable format

Right to Object: Object to processing based on legitimate interests

Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

We do not sell, rent, or lease your personal information to third parties.