Kaseya privacy & data

such as your name, address, phone number, email address, user IDs and passwords, contact preferences, educational and employment background.

This may include billing and other transaction information, credit card numbers, or other financial information

the MAC (Media Access Controller) addresses from the network card in or used with your devices

real-time GPS location tracking and mapping, including analysis of location data and history

Biometric information , such as facial images.

digital text and audio information collected in email, chat, and video telephone and collaboration technologies, including interactions with chatbots.

We generally use the information we collect to provide and enhance Kaseya Products and to operate our business.

We also use marketing data to send marketing material about our products and services.

We use Stripe for identity document verification and fraud detection.

We will retain your information for as long as your account is active, as needed to provide you the Kaseya Product, and/or as provided by law.

We will retain Backedup Content for such periods as described in the applicable Kaseya Product Specifications.

Kaseya Holdings Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework

Kaseya may also rely on approved Standard Contractual Clauses for cross-border data transfers from the EU, UK, or Switzerland.

If you wish to request that we no longer use your information to provide you Kaseya Products, please submit your request through the online portal .

you may have the right to access and correct such data, to object to the processing of data, and to request that any information we have about you be erased.

We do not sell our marketing data to third parties and we only share marketing data with third -party service providers that help us in our marketing efforts.