Karrio privacy & data

we are the controller of your personal information

Registration information. We collect personal and/or business information that you provide when you register for an account at the Site. This information may include your name, email address, GitHub username.

Payment information. If you make a purchase or payment on the Site, such as for a subscription, we collect transactional information provided in connection with your purchase or payment.

Approximate Location information. When you visit our Service, we may collect information about your location.

Information about your device and its software, such as your IP address, browser type, Internet service provider, device type/model/manufacturer, operating system

Information about the way you access and use our services, for example, the site from which you came and the site to which you are going when you leave our services, the pages you visit, the links you click

Communications. If you communicate with us through any paper or electronic form, we may collect your name, email address, mailing address, phone number

For our business activities, including to operate the Service and to provide you with the features and functionality of the Service;

For marketing and advertising purposes, such as to market to you or offer you with information and updates on our products or services we think that you may be interested in.

For analytics and research purposes;

To comply with contractual and legal obligations and requirements;

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

We may need to apply a “legal hold” that retains information beyond our typical retention period where we face threat of legal claim.

We store data on servers in the U.S. or any other country in which Karrio or its affiliates, subsidiaries, agents or contractors maintain facilities.

In the event of such a transfer, we ensure that: (i) the personal information is transferred to countries recognized as offering an equivalent level of protection; or (ii) the transfer is made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission.

We may share this information with the following service providers through the provision of the Service: Segment, Auth0, Stripe, Intercom, Hubspot, Mixpanel, Notion, Slack, Amazon Web Services, and BigQuery (Google Cloud).

If you would like to request access to, or correction or deletion of personal information, you may send your request to us at the email provided below.

Right of access . You have the right to obtain: confirmation of whether, and where, we are processing your personal information

Right of portability . You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format

Right to rectification . You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.

Right to erasure . You have the right, in some circumstances, to require us to erase your personal information without undue delay

Right to restriction . You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information

Right to withdraw consent . There are certain circumstances where we require your consent to process your personal information.

Note we do not sell your personal information within the meaning of Chapter 603A.