Frollo Australia Pty LTD privacy & data

your first name and last name

your email address

To use certain Frollo Services we will need to access your financial data.

browser or device metadata

technical data about your use of our services, including website, app, dashboards or APIs

provide, operate, maintain and improve our services (including personal finance management tools, Trusted Adviser services, business services and data categorisation, enrichment and analysis services)

personalise your experience and develop new products or enhancements

comply with our legal and regulatory obligations (e.g. CDR Rules and Privacy Act)

protect against fraud, misuse, or unauthorised access

Once you have requested us to cancel your account, to the extent reasonably possible, all information and credentials will be deleted from our systems, and nothing will be retained other than as required by law.

portions of your information, consisting of aggregate data derived from your account information, may remain on our production servers indefinitely

your personal information, including transaction data, may be transferred to, stored in or accessed from the United States

We may disclose information (or facilitate such disclosure) outside Australia only in limited circumstances

You may cancel your account at any time by contacting us via help.frollo.com.au

access your data in a usable and readable format

request corrections to any incomplete or inaccurate information

withdraw your consent at any time via our app or by contacting us

make a complaint about how your CDR data is handled

You may opt-out of receiving marketing materials from us by contacting us by email