FlowMate privacy & data

we collect account data such as name, work email, company name, and role

Telephone +49-221-165343-33

browser type, operating system, and the domain name of your internet service provider

We do not store full card details ourselves.

your job title, company, and professional background on your public LinkedIn profile

the confirmation of your email address

We use it to create and run your account, to send service emails such as the confirmation of your email address, and to provide support (Art. 6(1)(b) GDPR).

Paid plans are billed through Stripe (Art. 6(1)(b) GDPR).

If you tick the checkbox at signup, we also send you product tips and incentives by email, based on your consent

Only with your consent, we load Google Tag Manager, which we use for analytics (Google Analytics) and advertising (Google Ads)

Account data: kept until you delete your account.

Activity logs: deleted automatically after 30 days.

Backups: platform backups are kept for up to 7 days, so deleted data can remain in a backup for that period.

Newsletter data: kept until you withdraw your consent.

Data in our CRM, support, and email tools: kept until you ask us to delete it. We delete it within one month of your request.

Google Cloud - hosting of the FlowMate platform in Frankfurt, Germany

MongoDB Atlas - database hosting for the FlowMate platform, in Frankfurt, Germany

we rely on the EU Commission's Standard Contractual Clauses, an adequacy decision, or another valid GDPR Chapter V transfer mechanism.

FlowMate acts as your processor under our Data Processing Agreement

You can also view, change, or delete your account data yourself at any time from your account settings. To exercise any other right, email privacy@flowmate.io.

Request access to the personal data we hold about you

Request correction of inaccurate data

Request deletion, unless a legal retention obligation applies (in which case we'll block rather than delete)

Object to or restrict certain processing

Receive the data you provided to us in a common, machine-readable format (data portability), where applicable

Withdraw consent at any time, without affecting processing carried out before withdrawal

Lodge a complaint with a supervisory authority

We don't sell personal data, and only disclose it beyond the above where legally required or with your consent.