FactIQ privacy & data

We collect the information you choose to provide (such as account details, billing information, and support communications)

you sign in with your FactIQ account (which identifies you by email)

along with usage data generated while you explore data sets, create reports, or share visualizations

we record the requests you make through the connector — the tool used and its inputs — together with the data we return

Your information helps us operate the FactIQ platform, personalize recommendations, improve product quality, and communicate product updates or service notices.

We record these tool inputs and outputs exclusively to keep the service reliable, to find and fix bugs, and to give you accurate results and support.

We use privacy-friendly event analytics to understand feature preferences and performance so we can keep improving reliability

These request and response logs are kept for a limited operational period and then deleted or aggregated

contact us to request access, correction, or deletion of personal data where applicable by law

contact us to request access, correction, or deletion of personal data where applicable by law

contact us to request access, correction, or deletion of personal data where applicable by law

contact us to request access, correction, or deletion of personal data where applicable by law

you can disconnect the connector at any time from ChatGPT or Claude

We do not sell personal information, and we do not use your data to train AI models.