etchv privacy & data

We act in two roles. For account, billing, website and support information, we decide how it is used, so we are the controller (or “business”).

Name, email address, sign-in method, organization names and logos, roles and memberships.

Plan, subscription status, invoices, payment status and your workspace name.

Pages viewed, referring site, country, browser and device type, the campaign tags (ref and utm_*)

What you send through the contact form (name, work email, company, monthly volume, formats, how you found us, your message)

Create accounts, run watermarking and detection, deliver results to you or your storage, send webhooks.

Start trials, process subscriptions, allocate credits, keep invoices.

Authenticate requests, enforce rate limits, prevent abuse and fraud, investigate incidents.

Aggregate page views, learning which campaigns and sites bring new workspaces, and, with permission, product analytics.

Processing copies of files you upload 7 days

Up to 1 year from creation while your subscription is active. 30 days from creation on the free trial.

Account information Until you delete your account, then deleted within 30 days

As long as tax and accounting law requires, typically 7 years

Files are processed in the United States.

Where the law requires safeguards for these transfers, we rely on the mechanisms our providers offer, such as Standard Contractual Clauses.

We use a small number of service providers to run Etchv.

When you delete your account or a workspace, we delete its files, assets, jobs, traceable links, logo, API keys, webhooks and storage destinations within 30 days.

know what personal information we hold about you and get a copy of it

correct information that is wrong

delete your information

receive your information in a portable format

object to or restrict certain processing, including direct marketing

withdraw consent you’ve given

opt out of the sale or sharing of personal information, or of targeted advertising (we do neither)

We don’t sell personal information, and we don’t share it for cross-context behavioral advertising.