Engawa Homes privacy & data

your email address, and any name or details you choose to give us.

properties you save, searches you run, filters and alerts you set, and pages you view.

messages you send us and information you share about what you are looking for when you engage the concierge.

Billing information : if you subscribe, your payment is handled by Stripe.

basic log and device information (such as IP address and browser type) needed to operate and secure the Service.

sign you in and keep your account secure (via passwordless email links)

provide the Service: save your properties, run searches, and send the alerts you request

process your subscription and send transactional messages such as receipts and sign-in links

respond to your enquiries and provide support

maintain, secure, and improve the Service, and comply with our legal obligations

We keep your personal information for as long as your account is active or as needed to provide the Service, and afterwards only as long as necessary to meet legal, accounting, or dispute-resolution requirements.

Our analytics data is held in the European Union: the Mixpanel project we use is configured for EU data residency

Where we transfer personal data across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

Service providers that operate the Service on our behalf, including Stripe (payments), Resend (email delivery), Vercel (hosting), Neon (database), and Mixpanel (analytics, on EU data residency, and only if you accept analytics cookies).

Mixpanel acts as a processor on our instructions under a data processing agreement.

You can also cancel your subscription and request deletion of your account from your membership page .

you may have the right to access, correct, export, or delete your personal information

to object to or restrict certain processing, and to withdraw consent

You can unsubscribe from promotional email at any time using the link in the message.

We do not sell your personal information.