Dispel privacy & data

Under applicable law, Dispel is the “ data controller ” of personal data collected through the Services.

To create or update a Dispel account, we require an email address and password.

Payment Information: If you purchase a paid version of the Services, you provide Dispel (or its payment processors) with billing details such as credit card information, banking information, and/or a billing and shipping address.

Device Information: When you interact with the Services, your browser and devices automatically make information available to us that we may store.

Services Metadata: When you interact with the Services, metadata is generated that provides us with information about your activity and usage.

Your Data You voluntarily provide us with messages, images, files, RDP data, video screen recordings from virtual desktop and application sessions, keystroke recordings, in-session network activity, or other content you send through the Service (“ Customer Data ”).

To respond to your questions and fulfill your requests.

To send you marketing communications (which you can opt out of -- see Choice and Access below).

For our other internal business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our products and services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.

Dispel will retain Customer Data in accordance with a Customer’s instructions.

Dispel may retain Other Information for so long as it may be relevant to the purposes identified herein.

Dispel is based in the United States.

Dispel complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

To our third party service providers who provide services such as website hosting, data analysis, payment processing, IT and related infrastructure provision, email delivery, mailing, auditing and other similar services.

If you would like to review, correct, update, suppress, or delete the personal information that you have provided to us, you may contact us at legal@dispel.com with the words “Personal Data Request” in the subject or body of the message.

If you would like to submit a data access request, you can do so by contact legal@dispel.com with the words “Personal Data Access Request” in the subject or body of the message.

If you would like to review, correct, update, suppress, or delete the personal information that you have provided to us, you may contact us at legal@dispel.com with the words “Personal Data Request” in the subject or body of the message.

You have a right to ask us to stop using or limit our use of your personal data in certain circumstances

In addition to those rights, you have the right to lodge a complaint with the relevant supervisory authority.

Opt out of sale or sharing of personal information : We do not sell or share your personal information.

Sell any personal information about our users, other than in connection with a disposition of our company or our assets, as described below