Digits privacy & data

This Privacy Policy applies to Digits’ controller-level processing of personal data, including personal data collected through the Site from visitors to the Site or users of the Site, and personal data processed for Digits’ own advertising, marketing, analytics, business operations, and other purposes described in this Privacy Policy, and does not apply to Digits’ processor-level processing of Customer Data on behalf of its Customers.

Contact Details: Such as your name, email, telephone number, and employment information, such as your company and job title.

Payment and transaction information: Such as your payment card information and billing information that is needed to complete your transactions.

Usage Information: We collect information about how you use our Site and/or the Services, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.

Device information: Includes name of the device, operating system, and browser you are using.

broad geographical information

Communications: Information you provide when you contact us for support or with questions, feedback or otherwise.

To provide and operate the Site and the Services;

To develop, train, and improve the performance of AI models, including, without limitation, those that power the AI-enabled chatbot and other features of the Services;

To analyze how you interact with our Site and the Services;

Direct marketing: We may send you newsletters and email marketing in accordance with your preferences

Interest-based advertising: We may engage third-party advertising companies to display ads promoting our Services across the web.

To prevent fraud, criminal activity, or misuses of our Site and the Services, and to ensure the security of our IT systems, architecture and networks;

We retain personal data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, comply with our legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

Personal data processed on behalf of Customers is retained in accordance with the applicable Customer agreement.

The Site and its servers are operated in the United States.

If you are located outside the United States and choose to use the Site, you consent to any transfer and processing of your personal information in accordance with this Privacy Policy.

To request that we do so, please submit a data deletion request as described in the “Personal Data Requests” section or the “Notice to California Residents” section, as applicable.

Access to a copy of the personal data that we have collected about you.

Correction of personal data that is inaccurate or out of date.

Deletion of personal data that we no longer need to provide our Services or for other lawful purposes.

Right to Opt Out of Sale or Sharing. You have the right to opt out of the “sale” or “sharing” of your personal information, as those terms are defined under the CCPA.

Right to Appeal. If we deny your request, you have the right to appeal our decision.

Right to Non-Discrimination. We will not discriminate against you for exercising your CCPA rights.

We do not sell personal information (as defined above) other than as described in the state-specific sections below.