Diggle privacy & data

Specifique Norge AS, organisation number 981446305, is the controller for account administration, billing, marketing and operation of our websites. For personal data processed on behalf of customers through their Diggle sessions, we act as processor.

User account information. Email and username, used to operate the Service, keep it secure, maintain backups, and communicate with you.

Transaction information. Billing details such as card information, billing email, banking details, transaction location, and billing address

Device information. Device type, OS, settings, app IDs, unique identifiers, and crash data.

Technical log data. IP address, pages visited, browser type and settings, and timestamps, collected automatically when you use the Platform.

Contact data. Email, name, and optionally a phone number for support.

Content data. Anything you create or upload — exercises, titles, choices, URLs, pictures, demographics — and, as a Participant, your answers or inputs.

We use your information to: provide and manage the Service, including facilitating sessions between Creators and Participants

understand and improve our products

communicate with you (service-related messages you can't opt out of, and promotional messages you can)

protect our and our users' rights; comply with legal obligations

Data is backed up daily and retained in backups for up to 7 days.

Account data is retained while the account remains open.

Accounting records are retained for the period required by applicable law.

Our main data center is in the EU (France).

We also maintain an encrypted disaster-recovery and standby copy of relevant application data and user-uploaded content with Hetzner in Helsinki, Finland, within the EEA.

This may include an EU adequacy decision, the EU-U.S. Data Privacy Framework, or EU Commission-approved Standard Contractual Clauses.

the EU-U.S. Data Privacy Framework

EU Commission-approved Standard Contractual Clauses

See our service provider and sub-processor list for the current list of providers and sub-processors and the services they provide.

See our Data Processing Agreement and current sub-processor list for more information.

you can delete your account under Account settings at app.diggle.com or contact [email protected] for assistance.

you can access, correct, or delete it by contacting [email protected]

Where applicable, you also have the right to data portability, restriction of processing, and to object to processing based on legitimate interests, including direct marketing.

You may withdraw consent at any time without affecting the lawfulness of earlier processing.

You can complain to the Norwegian Data Protection Authority (Datatilsynet) or your local data protection authority.

We never sell your personal data, and we never will.